Ankit Paul

Mobile/Online/Digital Evangalist.

[Ankit Paul @ankitnet07]

@HavellsCare360 Another 24 to 48 hours. Wow. Seriously. Great job @havellsindia @HavellsCare360

[Ankit Paul @ankitnet07]

@havellsindia @HavellsCare360 is this how you treat your customers after they have purchased your product. I purchased a Pressure pump on 4 days back from @amazonIN. Registered the product with havells which still says registration pending
#patheticservice

[Ankit Paul @ankitnet07]

@HavellsCare360 The service date and time is today but no response from your team at all. No calls nothing. Also it’s been 3 days I registered my products and it s still says pending approval. What approvel do you need when I have given you all the receipts and serial number

[Ankit Paul @ankitnet07]

@HavellsCare360

[Ankit Paul @ankitnet07]

@havellsindia Am even ready to pay the amount and confirmed the same with your customer service @havellsindia @HavellsCare360 but I don’t see any work being done in those regards. Tired of reaching out again and again. This is pathetic customer service.

[Ankit Paul @ankitnet07]

Registered installation then and still there is no one who visited nor received any call. @havellsindia. If you guys are not willing to give after sales service then why are you promoting your products in different ecomm stores.

#frustrating #patheticaftersales

[Ankit Paul @ankitnet07]

@flipkartsupport You guys have not yet resolved the issue and the status of my issue says resolved.

What a pathetic customer service and pathetic experience you gave this time @flipkartsupport @Flipkart

[Ankit Paul @ankitnet07]

Absolutely pathetic customer service from @Flipkart @flipkartsupport! I purchased 2 @PanasonicIndia ACs, but the serial number is entirely missing from one of the invoices.
I requested an updated invoice 4 DAYS ago. Still no resolution.

[Ankit Paul @ankitnet07]

@Flipkart @flipkartsupport @PanasonicIndia Guys you don’t even understand the issue and giving me an option that someone will contact and install the AC. I can’t get that done if I don’t have a proper invoice. Do you guys even have an after sales support or not?

@flipkartsupport @Flipkart

[Ankit Paul @ankitnet07]

Because of this issue, my Panasonic air conditioner is just lying at my home without an installation and you guys don’t even bother for the same.
I can’t get the same done by the company till the time don’t have the correct invoice.

@Flipkart @flipkartsupport @PanasonicIndia

[Ankit Paul @ankitnet07]

Order ID: [OD337518528540333100]

Pathetic customer support I got from you guys. Dragged the smallest issue for so long and still no resolution.

#Flipkart #FlipkartSupport #FlipkartComplaint #CustomerServiceFail #ConsumerRights #PanasonicIndia #ConsumerCourt

[Ankit Paul @ankitnet07]

Insted of fixing a simple document they gave me a resolution time of 7 days. I am forced to re-explain the exact same issue to a new agent every single time I reach out. Is this how you handle after-sales support?
Need the updated invoice immediately for my warranty records.

[Ankit Paul @ankitnet07]

@AjioCares Guys even after sending you all the details I have not received neither any call from you nor a revert. Is this what you call customer service.

@AjioCares @AJIOLife #ajio #worstcustomerservice

[Ankit Paul @ankitnet07]

Worst Ecommerce platform and worst customer service. Rather no customer service is what I would say for @AJIOLife @AjioCares

I ordered 5 T-shirts and 5 shorts for my 2 year old and what I got is a small packet with two shorts in it. Complaint registered but no resolution.

[Ankit Paul @ankitnet07]

@flipkartsupport @Flipkart Thank for getting things fixed. Appreciate your help.

Hope this would never happen again not only with me but with anyone for that matter.

@flipkartsupport @Flipkart

[Ankit Paul @ankitnet07]

@flipkartsupport @Flipkart Well my complaint has been resolved and I am taking this opportunity to highlight how efficient Flipkart’s social media team is. They took the complaint, worked upon it and gave me a resolution in 48 hours.
You saved a customer from moving out of your app.

[Ankit Paul @ankitnet07]

@1912dhbvn @DHBVNL @krishanpalgujar What response. Thats the problem, you guys don’t understand the concern and just work on your said lines.
Can you get the electricity restored asap as I have family and senior citizens with me at my home.

[Ankit Paul @ankitnet07]

@DHBVNL not interested in any customer experience, only interested in pathetic customer experience. Got a large bill, made a complaint, the so called workers came and cut the line. Even after explaining not willing to listen.
@DHBVNL @1912dhbvn @krishanpalgujar