2 days past expiry date @RishtaFoods idli batter delivered @SwiggyInstamart@Swiggy
It highlight a lack of quality control & customer care. Instamart should prioritize strict freshness checks and demonstrate empathy by addressing consumer concerns, ensuring safety & trust.
@kunalb11 More than 2 months with multiple issues resolved except for this one. Numerous messages and phone calls happens everytime I remind. Not sure if @CRED_club really cares at all?
@urbancompany_UC A lot is to be done with customer service off late. False commitment given by phone agent to make me pay for the service. Emails and Twitter DM’s are of no use! Account details are there in DM if at all you care!!!
@urbancompany_UC Am sure you are aware that your customer service team needs massive changes. Contacted them over phone and DM here. Was given false commitments so as to make me pay. My UC account details are there in your DM
If unicorns of India were ranked not based on their valuation but wealth creation done for their team members, it would be a very different and more powerful view.
Leaders who refuse to hear criticism choose not to learn.
The higher you climb, the more people hesitate to challenge you. Silencing dissent is a step toward becoming a dictator.
A culture of voice begins with admitting gaps in your knowledge and rewarding those who speak up.