@HeathrowAirport Absolutely everything about terminal 3 is appalling - from check-in and security two weeks ago which took 3 hours, to baggage claim and even leaving the car parks. Shameful introduction for visitors. Embarrassing for citizens.
@SkyHelpTeam I genuinely don’t understand this. Every other company (power, water, trains) have an estimate of when services will return. Why not sky? Presumably their are engineers fixing this - are they not reporting in somewhere?
@SkyHelpTeam RH13 - no internet since Fri. Run diagnostics -outage in area - phone ctr confirms- no idea when will be fixed. Someone somewhere must know what is going on-why are sky not telling customs anything? don’t send me links to webpages tell me when prob is due to be fixed
@SkyHelpTeam@elliehelen83 Same in RH13. Huge frustration at complete lack of comms. onus on cust to find out when will be resolved rather than other way round. Phone teams told nothing other than will take 2 wkg days - nothing done over w/end which if true, is shocking. Polar opposite of power networks