Anna Black

[Anna Black @AnnaBlack27]

@Jason_Boswell @flyethiopian Hey dm me ok?

[Anna Black @AnnaBlack27]

@flyethiopian No responses … am STRANDED for fuck sake .. what part of STRANDED don’t this company understand.. you just lost a customer ..either you people get me my luggages so I can report to school or get ready to be called out on all social media platforms .Carelessness..

[Anna Black @AnnaBlack27]

@flyethiopian You are not responding

[Anna Black @AnnaBlack27]

@flyethiopian You don’t even reply your messages … this is the worst service ever

[Anna Black @AnnaBlack27]

@flyethiopian SOS respond @flyethiopian I need to be in school and y’all have made me stranded in Istanbul .. what’s the meaning of all these

[Anna Black @AnnaBlack27]

@flyethiopian I boarded a flight with your company on Friday ,arrived Istanbul on Saturday .my baggages are missing..your customer services so bad ..am stranded am a student I don’t have anything ..everything is in my bag ..you people won’t so shit about it ..it is so cold here @flyethiopian

[Anna Black @AnnaBlack27]

@flyethiopian This is an act of carelessness 
Am a student and I have rights you know 
How can I arrive in a country for the first time and board an airline for the first time and then become stranded and both parties involved cannot do anything or resolve the issue ?
And am stranded .SOS

[Anna Black @AnnaBlack27]

@flyethiopian I boarded a flight with your company on Friday ,arrived Istanbul on Saturday .my baggages are missing..your customer services so bad ..am stranded am a student I don’t have anything ..everything is in my bag ..you people won’t so shit about it ..it is so cold here @flyethiopian

[Anna Black @AnnaBlack27]

@flyethiopian or resolve the issue ?
And am stranded .. it’s so cold here 
I have no clothings nothing 

You all are about to loose a customer

[Anna Black @AnnaBlack27]

@flyethiopian what’s going on 
What do I do now?

This is an act of carelessness 
Am a student and I have rights you know 
How can I arrive in a country for the first time and board an airline for the first time and then become stranded and both parties involved cannot do anythin

[Anna Black @AnnaBlack27]

@flyethiopian I wrote to Ethiopian airlines and they tell me to write to this email 
But my luggages are nowhere to be found 
What do I do
I am following up with them and they keep telling me they will contact you
And also stated that they are still searching 
I don’t understand

[Anna Black @AnnaBlack27]

@flyethiopian a few days while they contact the company 
Please help me retrieve my luggage because all my clothings are in those bags and I have nothing to wear ..I am stranded and spending a lot 
It’s so so cold

[Anna Black @AnnaBlack27]

@flyethiopian number ET 917 for about an 1h40 mins  before boarding the next flight to Istanbul  
On arrival at the airport in Istanbul my luggage has been declared missing 
I cannot find it at the baggage counter and lodge a complaint at the Lost & found and was told to wait

[Anna Black @AnnaBlack27]

@flyethiopian Good day I boarded a flight with Ethiopian airlines from Cotonou airport to Istanbul on the 18th of february 2022 at 12:45 pm and arrived on the 19th of February at 4:35am in Istanbul with flight number ET 720. I transited in Ethiopia with flight number ET 917