@OliverBonas Hi, I don't have the order number as the bracelet was a gift sent in the post from family, which I had assume they purchased in store. I will contact them to see if they have an order number but had hoped I could sort without. Thanks
Hi @OliverBonas I received this beautiful bracelet for Christmas but it has a knot in the chain which is possibly connected twice to the metal hoop. We have tried to undo but to no avail. Any chance you can help? Thanks.