Anne Major

What I lack in leg length I gain in imagination!

[RTÉ News @rtenews]

Taoiseach Micheál Martin is due to meet New York City Mayor Zohran Mamdani
https://t.co/ueNckIvcgl

[Anne Major @annemajor]

No better way to start #edfringe than @HelenBaBauer appearing as a vision in the sunlight as I emerge from @Adarkplacedrama!

[Anne Major @annemajor]

@virginmedia I've been trying to help cancel my 94 year old grandmother's account now that she's moved into a care home, but your phone line staff were very rude. Asking a 94 year old lady how many MBs on her account is dumbfounding, and then hanging up on her!

[Anne Major @annemajor]

@Clearpreso I would disagree, I suspect the Execs knew too, but with no real threat of substitution of the service then they decided to take the PR hit, in return for lower staff costs for a longer period. Unempathic and greedy yes, not stupid

[Anne Major @annemajor]

@GilmoreJNurse C I.c C

[Anne Major @annemajor]

@KLM_UK I replied 14hrs ago, and no one has responded. This has been the over riding theme of trying to speak with KLM #abandoned #customerservicefail

[Anne Major @annemajor]

@KLM_UK @KLM On 23/24/25 Dec I flew from Edinburgh to Bangkok via Amsterdam. I have had issue after issue with since booking, but I honestly cannot understand why you would now be refusing to assist me with my return flight because I am in my destination #worstcustomerservice

[Anne Major @annemajor]

@KLM @thailand @Covid19Thailand @KLM_UK @KLM_US I've replied in the DMs, please confirm you have recieved the relevant information.
Thanks

[Anne Major @annemajor]

@KLM your Schiphol staff have the incorrect information about #Thaipass and now @RobAdair85, my Mum and I are #stranded in Amsterdam even though we have valid ThaiPasses and Test&Go accommodation. @ThaiEmbLondon can someone please help?!

[Anne Major @annemajor]

@KLM I'm having a total nightmare with your customer service fine 15 Nov, my flight is in 2 weeks. Please can you advise how I can escalate my issue?

[Anne Major @annemajor]

@Loreal I appreciate the strain and pressure on every business right now - but please can you help me? I am 103 days waiting for @Clarisonic customer support to repair/replace/refund after reporting a faulty product. #emptypromises #badservice #customerservicefail

[Anne Major @annemajor]

Please disregard any DMs received by me, would appear my account was compromised - all taken care of now

[Anne Major @annemajor]

14 days since I reported a H&S issue with my phone, still I am left holding a broken phone + their support is ignoring me @samsungireland

[Anne Major @annemajor]

@samsungireland Now 13 days since I reported that your charger broke my S6 phone and posed a serious H&S risk in my home.#badcustomerservice

[Anne Major @annemajor]

Perhaps if a charger melted, nearly set fire to Samsung's home & broke their phone they might call me back.7 days. @samsungireland @samsung

[Anne Major @annemajor]

Another day another tweet and still no follow up on the melting charger @samsungireland @Samsung #worstcustomerservice

[Anne Major @annemajor]

@samsungireland Case number 2119515191 - I am still waiting for a call regarding someone picking up the broken phone

[Anne Major @annemajor]

If melting chargers wasn't enough now they can add terrible customer service to their repertoire @samsungireland @samsung #stillwaiting

[Anne Major @annemajor]

@samsungireland I am still waiting for a call to pick up my phone fo "inspection" after my charger melted on 29th Jan #badcustomerservice

[Anne Major @annemajor]

@samsungireland when can I expect an update on my case 2119515191 please? Phone is dead since my Samsung charger melted while charging.