Ann McLeod

mama, @SAME_HQ director of meetings, DC resident, and karaoke star

[Ann McLeod @AnnMcLeod]

Let’s get this show rolling!!! #samesbc @SAME_National @musiccitycenter

[Ann McLeod @AnnMcLeod]

We are moving in to the @musiccitycenter today for #SAMESBC22!! all is going great so far and lots of opportunities are on tap for this week!

[Ann McLeod @AnnMcLeod]

Extremely moving and powerful closing session at #asae22. Didn’t expect to cry today. Great job @ASAEcenter team this week!!!!

[Ann McLeod @AnnMcLeod]

CMAFest we are here!!! #CMAFest #ChevyCMA

[Ann McLeod @AnnMcLeod]

@_rallycap I know someone who makes crochet My Little Ponies. If you are interested in some let me know!

[Ann McLeod @AnnMcLeod]

Also @FlyFrontier this is the smallest try table I’ve ever seen in my life

[Ann McLeod @AnnMcLeod]

And finally, dear @FlyFrontier you have LOST me as a customer. Even though right now you’re about the only airline w a direct between DEN and DCA. I will add stops to my flight. Which gee, creates a bigger carbon footprint for me, doesn’t it?? 6/6

[Ann McLeod @AnnMcLeod]

Dear @FlyFrontier: thoughts regarding this 40 lb. bag limit weight considering most people are expert packers and inherently KNOW how to pack 50 lb… 1/

[Ann McLeod @AnnMcLeod]

@FlyFrontier thought 2: have a scale at bag tag station so people know BEFORE they go to bag drop if their bag(s) are overweight

[Ann McLeod @AnnMcLeod]

@FlyFrontier thought 4: staff up…both the depart and return you did not have a dedicated bag drop line open and also everyone was up there w an agent rearranging luggage due to this policy

[Ann McLeod @AnnMcLeod]

@FlyFrontier thought 3: Saying this is for “green” purposes is crap - people just check more bags or their carry-on gets heavier. I checked two bags instead of one.

[Ann McLeod @AnnMcLeod]

Great week at @gaylordrockies for #SAMEJETC22!!! Thanks so much to the Stars here for making the magic happen for our attendees and members! @SAME_National

[Ann McLeod @AnnMcLeod]

“There is a fine line between experience and baggage.” -@PeterGSheahan #SAMEJETC22 @SAME_National

[Ann McLeod @AnnMcLeod]

“Employees are behaving like customers.” Wow, so true!! -@PeterGSheahan #SAMEJETC22 @SAME_National

[Ann McLeod @AnnMcLeod]

@FlyFrontier 2. Don’t you realize that people just will put more stuff in a second bag?

[Ann McLeod @AnnMcLeod]

@FlyFrontier 1. You should state how much extra

[Dan Rockwell @Leadershipfreak]

The longer we say yes to the wrong things the more frustrated we become.

#Leadership
#Management
#LFreakquote

[Ann McLeod @AnnMcLeod]

@amtrak Your communication to passengers on the Silver Meteor has been abysmal. You’re better than this. At least, I thought you were.

[Ann McLeod @AnnMcLeod]

@Amtrak @AmtrakAlerts Your communication to passengers on the Silver Meteor has been non-existent.