Ann Porter

[Ann Porter @annporter308]

@NRMA @nrmainsurance Yes home & contents insurance claim which has been going on for 9 months now! Thanks for your quick reply. If only the claims department were as efficient as you Nicole. @NRMA @nrmainsurance

[Ann Porter @annporter308]

After 25 years with @NRMA, we’re devastated by the poor service. Our claim has been dragged out for 10 months, despite providing all info multiple times. The delay is causing serious financial hardship. This isn’t what we expected. #NRMALetUsDown #CustomerServiceFail