Joe

[Joe @anotherbeerjoe]

@nsandihelp Thanks. Seems very odd that the option to upload online is one-time-use, and that the email advising the POI was not sufficient says there will be a link on my account homepage, and there isn’t…

[Joe @anotherbeerjoe]

@nsandihelp Proof of identity for a children’s account was rejected and I am told there is no way to send a new link to upload a new POI, and I now have to send by post - is this true as it seems rather antiquated and precarious for a business operating in 2024?