On the hunt for intake specialists that work around the clock? 🔎🔎
Our U.S.-based operators can take your calls 24/7, so your clients always reach a real, live person, even when your team can't make it to the phone.
Let’s make every call count! 📞
So, what industries use answering services?
The answer is any business that needs one!
We service all kinds of professionals, from the trades to medical offices, legal professionals, etc!
At the end of the day, no matter the industry, any business that needs an answering service, we're happy to answer the call!
Let us help you work smarter, not harder!
Whether you need coverage for nights and weekends, or just a break from the onslaught of calls, we can handle your calls with the warmth and care you would deliver yourself.
Call us today to find out more!
Do answering services schedule appointments?
Absolutely!
We're able to schedule within your own software or work up a custom solution for your business! It's all about what you need and how we can help you achieve it.
Searching for an HVAC answering service that never clocks out?
Our U.S.-based specialists answer your calls live, 24/7, so your customers always reach a real person, even when your team is busy, after hours, or out in the field.
Let’s make every call count!
Can an answering service replace reception?
We hear this question quite a bit, and the answer is well, no. But that's our opinion.
Replacing reception with an answering service works for some businesses, but not others. This is a situation to consider your business and how it runs, what your needs are, etc!
This one is super nuanced, since this is entirely up to you!
Some of our clients have us state we're the answering service from the offset, others don't.
The idea isn't to fool anyone though! It's simply to provide quality service for each and every caller.
Up and coming business? Good news! We have a solution for you.
Our brand new Lite 25 plan starts at just $35 a month! This is perfect for light call loads of businesses just starting out.
Want to learn more? Give us a call today so that we can help you find the perfect fit for your business!
This question comes up in our line of work a lot.
While an answering service and a call center sound similar on paper, in reality they couldn't be more different.
An answering service is a messenger. They take the call, take a message and deliver that message for you to handle. On the other hand, a call center doesn't have that hand off. They're the problem solvers, not the conveyors of information.
Which one would help your business the most?
Missing calls? We have the solution!
We pride ourselves in offering affordable, US based answering. We never use AI or bots and offer custom solutions for each client.
How could we help you? Let us know in the comments or give us a call today at (866) 503-7025!
Think answering services are only for nights and weekends? Not at all!
Many businesses use an answering service during business hours to help with:
• Busy call periods
• Lunch breaks
• Staff meetings
• Vacations and sick days
• Times when the whole team is already helping customers
You can use an answering service after hours, during business hours, or around the clock. It all depends on the support you and your business need!
Have a question about how answering services work? Drop it in the comments, we can answer it in a future post!
If a new customer called your business today, who would answer, AI or a real person?
The answer could have a bigger impact on your customer experience than you think.
Here's how the two compare: Human vs. AI Answering Services: Which Is Right for You? - Answering Specialists Inc.
Do answering services sound robotic?
It's one of the most frequent questions we hear.
The truth is it depends on the answering service. Some answering services rely heavily on scripts, while others train their operators to have a more natural call flow that reflect your business and your brand.
What's a question you've always wondered about answering services? We'd love to answer it!