@SingaporeAir Hi I already read that, we have a flight tomorrow to go back home and we are stuck because of this policy. I need you to confirm that we need to book another direct flight and that our ticket is cancelled. We checked in online already
@AirAsiaSupport What about short time hotel access? this 5AM flight is very inconvenient and already forced us to take an extra day off at the office. It seems reasonable to expect some effort from you. Plus, this 5AM flight is 50% cheaper than the flight we originally booked ! (see below)
@AirAsia@AirAsiaSupport Without notifying me anything, you just changed the reservation I booked last month for a flight that leaves at 5AM (XJ602), instead of my original flight that left at 11.55PM (XJ600) - I am extremely upset !! and cannot reach your Customer service!
@ouisncf : je ne peux pas réserver de ticket sur votre site web. Sachant que mon billet pour Montparnasse est annulé et que j’ai un avion a prendre demain soir absolument
@ouisncf Paris massy (j’ai déjà un billet pour Montparnasse - départ 17h30 mais je ne veux pas prendre le risque qu’ils soit annulé et que je me retrouve sans solution pour prendre mon avion)