@TorontoPearson Our luggage has been sitting on the runway for 2 hours because the ground crew can’t load it. Where are the crews? @TorontoPearson#AC1288
@TorontoPearson - just landed on a flight from Philadelphia. No gate agent. Being told it could be up to 2 hours waiting on the runway. The flight was one hour. This has been going on for months. When did you start running a third world airport? @ezralevant
@TorontoPearson . 1 hour and 40mins since landing. Still on the plane. Any chance you can get your act together so people can get home to their families?