@zeptocares Why have OTP verification rules if your delivery agents can mark orders delivered without customer authorization? Open package, no OTP, no inspection, no support. Immediate refund or I will escalate before consumer authorities. @NCHConsumer @jagograhakjago#Zeptofraud
@zeptocares delivered an open package, refused proper verification and marked it delivered without OTP confirmation. Escalating until a full refund is processed. @NCHConsumer @jagograhakjago#ConsumerProtection
@zeptocares Delivery agent bypassed OTP verification, left an open package in the corridor and closed the order. This raises serious concerns about customer security and delivery integrity. Immediate refund demanded. @jagograhakjago @NCHConsumer
@zeptocares Open-box order. No verification. No OTP. Marked delivered. Customer support unreachable. I hold Zepto responsible for this failed delivery. Immediate refund and return process now. @NCHConsumer #ZeptoFail
@zeptocares How was my order marked delivered without my OTP? Open package left unattended and delivery agent disappeared. This is unacceptable. Immediate pickup, return and refund needed. @NCHConsumer @jagograhakjago#ConsumerRights
@zeptocares Open-box delivery dumped in my corridor. No inspection. No OTP taken. Order marked delivered anyway. This is a serious breach of delivery protocol and customer trust. Immediate return & full refund required. @NCHConsumer @jagograhakjago
@zeptocares Public warning: My @ZeptoNow order was delivered in an open condition, I was not allowed to properly verify the contents, and the delivery was completed without my OTP. I am seeking an immediate return and refund. Waiting for urgent action from Zepto.
@zeptocares Your delivery partner left an open package outside my door and completed delivery without obtaining my OTP. This is a serious breach of customer trust and delivery security. Escalating until resolved. Immediate return and full refund demanded. #ZeptoComplaint
@zeptocares Delivery protocol appears to have been ignored completely. Open-box delivery left unattended, order marked delivered without OTP verification, and no effective customer support. Immediate return and refund required. #ConsumerProtection
@zeptocares what is the purpose of OTP verification if orders can be marked delivered without customer authorization? Open package, no inspection, no OTP, and no support response. I need an immediate pickup and refund. #CustomerRights#ZeptoFail
@zeptocares This is unacceptable. An open-box order was left in my corridor, the delivery agent refused to allow proper inspection, and the order was marked delivered without me providing the OTP. I am holding Zepto responsible and demand an immediate return and full refund.
Warning to consumers: I received an open-box delivery from @ZeptoNow, the delivery agent did not permit verification, left the package unattended, and the order was marked delivered without OTP confirmation. Seeking immediate resolution and investigation. #ConsumerRights
@ZeptoNow Please explain how an order can be marked delivered when the customer never shared the OTP. Open-box package, no inspection allowed, delivery agent left immediately. Customers deserve answers and protection from such practices. #Accountability#ConsumerProtection
If OTP verification is mandatory, why was my order completed without my consent? An open package was abandoned in the corridor and marked delivered. This raises serious concerns about delivery integrity and consumer protection. @ZeptoNow#ConsumerRights#DeliveryFailure
Shocking experience with @ZeptoNow My order was marked delivered without my OTP being verified. The package was already open, and the delivery executive left before I could check the contents. How can customer security be compromised so easily? #ZeptoFraud#CustomerServiceFail
Dear @ZeptoNow, your delivery agent left an open-box order in my corridor, did not allow inspection, and marked it as delivered without obtaining my OTP. This is a serious breach of delivery protocol and customer trust. I want an immediate investigation, refund, and accountabiliy
@SuperPeApp Fraud app dnt transact..my payment is stuck for the last 5 days they are least bothered to react..not credited to beneficiary not refunded back @RBI pls boycott such sites and help ASAP
Thank you @_yesmadam@YesMadamCare for promptly resolving my complaint. Special thanks to Mr. Priyanshu for being extremely polite, professional and experienced in handling the issue smoothly. Appreciate the quick support and customer care.