@DellTechIndia This is amazing but what about the long running case where a call with premium support ended in a data loss situation for a Dell Vostro user?
@DellTechIndia Could you please advise on the process to raise a grievance. The Dell website has no email address for communication and @DellCares has declined to share this information in private DM.
@jagograhakjago Dell India is not providing any email address for raising a dispute/grievance. The page is just for show. When asked in private DM also they declined to share. Is the absence of a grievance redressal mechsnism, a violation of consumer rights?
@PriyankKharge Respected Minister - Dell India does not provide any contact info for dispute resolution. The page is just for show. Even in private DM they declined to share any contact info. Humbly requesting your intervention sir.
@AlokOhrie humble appeal for justice in Case Id 189978454. Subsequent to a remote session with premium support, my father, a Dell Vostro user - lost access to all his data, but Dell support refuses to admit their mistake. My father deserves to be compensated for his loss.
@DellCares My father, a Dell Vostro user is locked out of his business laptop for WEEKS because of a mistake made by a premium support agent. Now, they are denying responsibility and asking him to go elsewhere. Kindly intervene swiftly or I'm moving my father to Apple MacBook Pro
@HDFCBank_Cares It's been 5 days since I lodged my complaint here on twitter and my bank account continues to be blocked, preventing me from transacting or accessing my funds.
Its truly shocking that HDFC treats its customers so poorly.
I think I will close my account!
@HDFC_Bank My new savings account suddenly & arbitrarily BLOCKED by hdfc 26 days after opening and being in full active use. My home banch tells me it is blocked by back end. What am I supposed to do? Unable to access my funds or pay bills. Urgent intervention required
@HDFCBank_Cares Hi Anay,
Thank you for acknowledging my DM so promptly.
I am now awaiting, what I hope will be an equally prompt resolution.
Thanks,
Anuj
@WakefitCo I have a missed call from Wakefit but when I call back I cannot reach anyone. How do I call back Bhagyashree? May I please have a contact for Bhagyashree or my case manager?
@WakefitCo@InfiniChai
A 7 month new Wakefit Andromeda Queen Size Sheesham bed has developed a huge crack along one of the main supporting beams - this happened just yesterday as I sat down on it.
As a loyal Wakefit customer I'm optimistic that you will replace the bed for me?
@WakefitCo@InfiniChai This is not the first time I'm facing a quality issue with your products - bit difficult for me to respect your quality or respect brand wakefit. I'm beginning to think of you as BreakFit
@WakefitCo@InfiniChai I'm fed up of calling myself a loyal wakefit customer. Whats the point of cost effective furniture if it breaks in 7 months? Regretting the day I bought this bed. I'm half inclined to discourage friends family & all connections on social media from ever buying wakefit
@WakefitCo@InfiniChai As per the request from Social Media Escalation Team member Bhagyashree, I am sharing a video which highlights
1. Part impacted
2. Extent of damage
May I request you to check this video and acknowledge that it suffices for your back end team?
#UnusableBed#BreakFit