Even after highlighting on social platform
@BoschGlobal@boschindia
My request is still pending no resolution is provided still . Even after connecting with customer support they are still saying after 90 days. That we are unable to get the status on the request.
Is BOSCH is doing the fraud or the ASM(rishabh jaiswal)
A clear fraud is being conduct here. The ASM is doing fraud with customers.
They are looting customers with the name of these things.
ASM like these who are cheap with customers.
Too much has been done.
#BOSCH
Fraud is being done here in the name of BOSCH. I’ve already paid the service charge on 27th april. After 2 months Bosch has sent me this bill. 80 days of waiting period to say the same thing. Placing order would take another 10 days then repair will take days
What a blunder BOSCH is doing. Raised a complaint on twitter here and still no one from BOSCH assisted me for my complaint. BOSCH is taking client as a joke ?
@BoschGlobal@boschindia
Faulty @BoschHomeIn fridge since 2020. Paid service fee Apr 23, parts ordered Apr 27. 60+ days later, still broken. Instead of fixing it, official customer care unprofessionally directed me to a supervisor's personal mobile number. @BoschGlobal @BSH_Group
@BoschHomeIn But in place of brand name . BOSCH support is playing with that trust. Your customer support is asking customers to call on personal supervisors phone number. And even after this unprofessionalism i tried reaching supervisor rishabh jaiswal. They way he behaved is alarming
@BoschHomeIn Even after this i tried to contact the supervisor from BOSCH. His name is rishabh jaiswal. He straightaway denied and disconnected the call. The way customer support is behaving it alarming for customers. BOSCH as a brand is a huge to get people trust.
@BoschHomeIn Whats the point of this ?. This is same thing im hearing from bosch customer support. Already 70 days are passed still no resolution. A biggest brand BOSCH failed to provide a resolution?
@BoschGlobal@BoschHomeIn Whats the point of this ?. I ve tried several times with your customer support. Pathetic after sales services. Unprofessional behaviour of customer support executive.
I can drop the details of the my raised request. But i want a full end to end answers why
Despite escalating, @BoschHomeIn is silent. Why is a multi-billion dollar brand ignoring customer harassment? Rogue supervisor Rishabh Jaiswal threatened my family, and customer support passes personal numbers instead of taking accountability. @BoschGlobal@boschindia
Since then, Rishabh Jaiswal refuses to pick up our calls. Why is a global brand like @BoschGlobal letting Indian customers be harassed by rogue staff? I hold full call recordings of the verbal abuse, video proof, and screenshots.
The supervisor is Rishabh Jaiswal. When my elderly parents called him for a status update on the service request, he verbally abused, insulted, and threatened them over the phone, saying "let's see who can fix this refrigerator."