Anup Aurangabadkar

[Anup Aurangabadkar @anup_a]

@AmazonHelp Refund isn’t issued in the timeline suggested by the team. Is that also undeliverable?

[Anup Aurangabadkar @anup_a]

@AmazonHelp @AmazonIN Second time in 2 months my DeLonghi coffee machine order has been cancelled without any notice. Order#408-2116565-1749146 (prev. #406-1255671-1905904), same product also failed on order #403-1915938-4879510 in May. As a Prime member this is unacceptable.

[Anup Aurangabadkar @anup_a]

@AmazonHelp Thanks for wasting my time & blocking my money @amazon @amazonIN. Moka Brands Private Limited is enjoying the luxury of not getting acted upon by @amazonIN in spite of fooling customers repeatedly. You are spoiling the presence of @delonghi in India.

[Anup Aurangabadkar @anup_a]

@AmazonHelp Reply on email sent by Amazon team generates auto response. Is there really a point following up repeatedly without a proper solution? How long do you want me to keep following up? Please clarify.

[Anup Aurangabadkar @anup_a]

@AmazonHelp After confirmatory email on delivery between 9-16 Jul, this is today’s update. This will be third time this high value product will not be delivered. @AmazonHelp do you still trust this vendor?

[Anup Aurangabadkar @anup_a]

@AmazonHelp I have already interacted via call with support team on both the occasions of cancellations. It shouldn’t have repeated after last cancellation esp when item is of high value and with Amazon prime membership. Hoping it doesn’t happen third time.

[Anup Aurangabadkar @anup_a]

@Prashantm2409 the experience we are getting from @lakkadhaara team is pathetic in every sense. Delays, confusions, unresponsive approach, committing same mistakes again and again has been the routine. Support us in issuing the refund. Don't expect more.

[Anup Aurangabadkar @anup_a]

@lakkadhaara Our order placed on 11th June 2022 (order no - 3441LKH) is still unfulfilled and is dealt with horribly with no end in sight at all. Assuring premium quality of products and so the pricing, incorrect product has been sent multiple times. Completely disgusted!!