Anurag Shrivastava

Passionate about finding my purpose in life .. exploring the possibilities of life !

[Anurag Shrivastava @anurag0308]

@bookmyshow_sup @bookmyshow @Kailashkher @MarketcityKurla It’s already been more than a week and no response on the ticket query. The query ticket no is 18604616.
@fafsters

[Anurag Shrivastava @anurag0308]

I am blown away @bookmyshow I wish I had such audacity. Booked a show by @Kailashkher at dublinsquare @MarketcityKurla and when we show up here, this is what awaits us. And your app shows ‘show in progress’. No one here, no show happening, and your CS has no answer.

[Anurag Shrivastava @anurag0308]

@bookmyshow_sup @bookmyshow @Kailashkher @MarketcityKurla Boss app se show to hata dia karo jab show cancel hota hai to. I met someone there who had booked the ticket like 1 hour back. And on a serious note it was an expensive ticket, at least give a timeline for the refund or a confirmation that refund will happen.

[Anurag Shrivastava @anurag0308]

@Pikkolapp have a shifting scheduled for tomorrow morning and no update on the Move Manager. Customer care no is not getting through for the last 2 hours and no response from the move planner no. Pls help urgently !

[Anurag Shrivastava @anurag0308]

@MTNLOfficial @MTNLMbiOfficial @bsnl_care @TRAI Still not resolved. Keep getting DM stating MTNL work in progress. @MTNLMbiOfficial @bsnl_care @TRAI @Officejmscindia @JM_Scindia

[Anurag Shrivastava @anurag0308]

@bsnl_care no network at all for the last 2 days in Goregaon, Mumbai. PIN code - 400063. Can someone help here pls.

[Anurag Shrivastava @anurag0308]

@MTNLOfficial @MTNLMbiOfficial @bsnl_care @MTNLMbiOfficial any update on this. This is becoming very difficult now. It’s been more than 10 days now. @TRAI

[Anurag Shrivastava @anurag0308]

@bsnl_care Still not resolved. @MTNLOfficial @MTNLMbiOfficial @bsnl_care @TRAI @Officejmscindia . How can the network of the oldest telecom provider in India be off for more than 15 days without any resolution?

[Anurag Shrivastava @anurag0308]

@bsnl_care Still not resolved. It’s been more than 2 weeks without network ! @TRAI @bsnl_care @MTNLMbiOfficial . Details have already been shared on DM

[Anurag Shrivastava @anurag0308]

@MTNLMbiOfficial @MTNLOfficial Hi team this is still not resolved. Can this be fast tracked pls. Thanks

[Anurag Shrivastava @anurag0308]

@MTNLMbiOfficial @MTNLOfficial Shared in DM

[Anurag Shrivastava @anurag0308]

@bsnl_care no network at all for the last 7 days in Goregaon, Mumbai. PIN code - 400063. Can someone help here pls. Missing out on critical banking msgs. @MTNLOfficial pls help resolve this. Thanks @MTNLMbiOfficial

[Anurag Shrivastava @anurag0308]

@LivpureSmart Btw what is the use of having the option to schedule timeslot for servicing on the app if the same is not followed? And when the same question was asked to the CC agent l, the answer was that we don’t use it and that option will soon be removed from the app🤦🏻

[Anurag Shrivastava @anurag0308]

@LivpureSmart unbelievably rude customer care experience. If you can’t work in public health related segment, pls do not enter it. 2 days since raising service request and no response. CC team keeps parroting 24-48 hrs from complaint, which has passed already @consumerforum_

[Anurag Shrivastava @anurag0308]

@LivpureSmart This is heights of absurdity. Have received no call from your service team while I have been forced to waste my energy following up on tweets here. In fact I have been calling customer care multiple times to get an answer. You can visit the home anytime today or tomorrow.

[Anurag Shrivastava @anurag0308]

@LivpureSmart Still awaiting a resolution - Day 3 of raising the service request

[Anurag Shrivastava @anurag0308]

@LivpureSmart The previous tweet (to which you responded) was literally stating that I have shared the details. At least read the msg before copy pasting standard response !!

[Anurag Shrivastava @anurag0308]

@LivpureSmart Sent the details. Unbelievable that for every service request it needs a tweet to be actioned on or to rope in senior officials from the Org to get it fast tracked to save face?