Hey @Uber_India, what kind of pathetic service is this? Iβm trying to log into my Uber account on my iPhone using the SAME phone number I already use on Android. After OTP, forces me to βreset my account,β saying will lose ALL my data including a shuttle package I already paid .
Your customer support is even worse β all they do is tell me to βupdate my email,β which is completely irrelevant since my account is phone-number-only. No real solution, no escalation. Fix this ASAP. This is how you treat paying customers?
Why should I lose my package just because I want to use Uber on 2 phones? Is it my fault I have both Android and iPhone? This is ridiculous. Iβm just trying to use the SAME account, but your system blocks me.
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