Disappointed with @WHOOP. Paid $100+ for a band that failed basic quality standards, and support still hasn’t resolved it. Sharing publicly so others with similar issues can speak up. We need accountability—I’m prepared to take this to consumer protection authorities.
@WHOOP, acknowledging my complaint doesn’t resolve it. You sent me a defective band. I’ve offered to return it at your expense, yet I’m still getting apologies and replacement instead of action. I want a full refund and a prepaid return label. Take the band back & resolve this.
No refund yet ?? Is this how you take care of your customer ??? Email states I will receive in 24 hrs - why I have not received my refund yet ? @Nike@nikesupport
@Nike@Nike why now you don’t have a solution? I was under the impression Nike doesn’t love bad customer experiences and I am still waiting here for a resolution on my refund !!!!
@Nike I don’t think so - I contacted your support and she said she cannot help as it is Elite team - they why are you here as support ?? Why is there no direct line for Elite ? Expect me to wait 30 days for a refund ? Is this a Joke ?
@airindiain I waited like 5 days after you responded here in tweet and email that you are working on my payment. No response - No refund ??? Guys- are you ******* serious ????? @airindiain where is my money ??? This is ROBBERY @airindiain ROBBERY ! GIVE BACK my MONEY !
@airindiain You don’t respond and calls get hanged up - Where is my refund @airindiain ?????? You expect me to wait a year ???? Its been 2.5 months now !!!! Need an estimated date for this- you can’t say we are working. I need an exact date.
@airindiain @airindiain I am not sure if this is the concerned team we are talking about here- If so I don’t think we are going in circles as I have already emailed mobile booking and @airindiain. #Kindly#Please#Provide#A#Time#Frame#For#The#Refund.
@airindiain @airindiain Is this the expedite results that we are talking about?? I believe they are not even reading my previous emails- else this would not have been the kind of reply! I already stated I have emailed mobile booking and no response from their side- we are going in circles!
@airindiain @airindiain Please kindly resolve this issue. I don’t see a proper step taken on this. Please expedite this issue and provide results on the refund!
@airindiain @airindiain I have not seen a response till date. No followups or emails and No refund credited till date. Can please know what is the reason for this ?
@airindiain ETicket Number-
Anwin Sony 0982135209698
Mini Sony0982135209699
PNR Number - YYM7M
Passenger Names
Anwin Sony , Mini Sony
Travel Destination- ORD - COK (return)
Travel dates - 20th April and 21 April & 10th June and 11th June
Ticket booked and cancelled on March 30th.