Ashish Pathak

Full Stack Web Developer

[Ashish Pathak @ap960664]

As a customer, I expected a solution—not endless follow-ups.

[Ashish Pathak @ap960664]

⚠️ Very disappointed with @UrbanCompany's Native M1 Water Purifier service.

It's been 10+ days and my issue is still unresolved.
📌 Source water TDS: ~3150 ppm
📌 Purified water TDS: 518 ppm

@UC_Assistant #UrbanCompany #NativeM1 #WaterPurifier #CustomerService #ConsumerRights

[Ashish Pathak @ap960664]

For such a high-TDS water source, I expected significantly better purification. Despite multiple technician visits, repeated calls, and chats, I still haven't received a proper resolution.

Every time I'm told to "wait another 24 hours."

[Ashish Pathak @ap960664]

@UC_Assist no one addressing my concern

[Ashish Pathak @ap960664]

@UC_Assist Urban Company team not providing or delivering any promises, fake advertisements and continously wasting my time :) @jagograhakjago

[Ashish Pathak @ap960664]

@UC_Assist @UC_Assist why you guys still wasting my time :)

[Ashish Pathak @ap960664]

@UC_Assist @urbancompany_UC Why am I being forced to drink 500 TDS water after buying your RO water purifier?
Source water TDS: 3000 PPM
Purified water TDS: 475–500 PPM
Your customer care has refused further visits, and customer support keeps wasting my time instead of fixing

[Ashish Pathak @ap960664]

@urbancompany_UC @UC_Assist
How a customer will claim warrenty if they will not able to connect with the support team

[Ashish Pathak @ap960664]

@AnkushJ26078127 @flipkartsupport @Flipkart in my case 2k less

[Ashish Pathak @ap960664]

@flipkartsupport @Flipkart
I am concerned that since 12 May 2026, I have continuously been told to “wait 24 hours,” yet the issue still remains unresolved.
Order ID: OD337542380511690100
Incident id:- IN26051411471783166417

[Ashish Pathak @ap960664]

@AnkushJ26078127 @flipkartsupport @Flipkart yup they credited

[Ashish Pathak @ap960664]

@flipkartsupport In DM still no any resolution you are saying wait wait and wait

[Ashish Pathak @ap960664]

@Emaad311 @flipkartsupport exact same line they told me...

[Ashish Pathak @ap960664]

@AnkushJ26078127 @flipkartsupport @Flipkart ohh did flipkart told anything?

[Ashish Pathak @ap960664]

I have maintained records of all communications and call conversations related to this matter.

I therefore request Flipkart to provide within 24 hours:

Immediate credit of the promised SuperCoins

[Ashish Pathak @ap960664]

submission of all requested screenshots and proofs,

and expiry of the return period,

the promised SuperCoins have still not been credited, and no final written resolution has been provided.