@AmericanAir@Iberia When I call Iberia, they offer to look over my case, and continue to say “nothing we can do” and will not let me speak to anyone else about it. Can someone @iberia or @AmericanAir please help?!
@Iberia during my leg from Marrakesh to Madrid back in May, my wheel was ripped off and so this suitcase no longer functions. I have provided photo evidence with location.
I’ve called numerous times over the past ~4 months and got as far as requests for the make of my luggage, but then get auto replies because I had booked the full 3 leg flight with @AmericanAir, but they will not take responsibility because this leg was with @Iberia