@AirParrot Why is it impossible to get support from your company.
I paid for a license which does not work. None of your support articles help.
Do I wait for support to get back to me.
It’s been a week.
@DrinkCirkul part 3: I am not feeling very protected.
I received my shipping confirmation for both orders today (12 days after I presumably placed two orders within 45 seconds of each other). In the meantime, I reached out to them 8 days ago.
@DrinkCirkul part2: I reached out and received two boilerplate responses until I finally got a human who told me, sorry... no refunds!! I was. it asking for a refund, the order had not been shipped! Still no.
“We do this to protect our customers”. That is a lie!!
@DrinkCirkul I want my money back!!!
part 1: I went to place an order, their system glitches and apparently registered two separate orders within 45 seconds of each other. I did not realize it until I noticed I was doubled billed (on two separate days).
@ImperviousDS Powerful stuff. I hear you. We are only going to get through this by connecting on a human level and listening with open minds to people’s experiences.
Have you ever been walking/running the track and there is one person who decides to walk the opposite direction from everyone else? Don’t you want to trip them?
@czar0406 Name your teams in the 2019/2020 seasons
NHL: Islanders 🏝🏒🧡💙
NFL: Broncos🐴🏈 🧡💙
NBA: 🤷🏻♂️
MLB: Mets 🏙⚾️ 🧡💙
Soccer: Norwich City Cardinals 🐦⚽️💚💛
NCAAB: 🤷🏻♂️
NCAAF: 🤷🏻♂️
@tacobellcare I stand in store # 00167 after placing a mobile order at 10:30pm, 45min later. I watch while they fumbled with extremely high traffic and zero customer focus. I was dismissed, ignored, finally when they finally placed my order manually, I waited 20 more minutes.
I am really shocked and disappointed in 1) @Casper’s poor customer service, aloof and lacking empathetic to say the least and 2) the apparent apathy in response to any attempt to reach out and provide feedback.