@NonsensicalNemo Best with a single malt next to you, the ice slowly melting into the warm amber liquid while the crystal glass catches the light as it falls.
The Kafkaesque dystopia that is Indian service recovery. If all goes well, it goes well, but if it doesn't, something breaks down, then Boy, Oh Boy are you screwed or are you screwed.
Dear @airtelindia I am unable to contact my 80-year-old mother because your employees have deactivated her account through incompetence. She had mistakenly recharged a wrong number and when she made the mistake of informing you, you asked her to first recharge her correct number. But when she did, you deactivated her number through clerical error. No amount of explanation from us has helped. Your bot may express remorse and ask for details. Here: CBNRV3BLR20260501623428
Clearly dehaat is winning. Look at Pune.
Wrong-side driving is not even seen as a crime.
It is seen as a minor adjustment, a clever way to get going. To circumvent an inconvenience.
Combine that with the unpredictable road aggression you get when you complain and the stage is set.
Interesting thread on creating Indian champions. The lack of regulatory and credit ease is telling. Especially the regulatory blockers at the state and municipal level. The friction is huge and ignored.
India's industrial policy gets many things right — targeted incentives, production-linked rewards and long-term strategic focus.
Yet one critical question remains.
Are we building tomorrow's champions—or mainly backing firms that are already champions today? 🧵
@sreeharivariar@protosphinx And yet no one,not a single auto journo has questioned them on this. Auto journalism in India is just fancy reviews and hero shots of cars...