@O2 I went to Caffè Nero to use my coffee voucher, downloading voucher just before I got to the door as reception issues inside the shop but they had locked the door as they were closing an hour earlier than advertised. Is it possible to cancel my voucher so I can use it 2moro?
@HotelChocolat We’ve received one of our Easter Eggs but not the other. The order status says completed but we only received one tracking number and so it seems the other egg has been overlooked. Please help. Order number 55413072
@qvcuk I’ve called, used your web form and emailed re order 4977344 as the address needs to be changed urgently due to lockdown. No response for over a week now...
@qvcuk Any idea when you might be able to respond. I was told 3 working days via the website due the lockdown and yet it’s been over a week. My order is now going to be despatched to a closed office rather than to my home address.
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@Misfit@misfit I’ve already given you all the requested info on DM. I just need you to process the promised refunds. 7 weeks and counting since you had the faulty products back...
@Misfit After several weeks of delay you confirmed a fault with my Shine 2 and Ray and promised a full refund. You have had the products back since 23 November and still no refund despite repeated chasing. No response to my emails either...