Alchemer Mobile Status

All product status updates can be found by visiting:

[Alchemer Mobile Status @apptentive_ops]

Apptentive is now Alchemer Mobile.

We hope you’ll join Alchemer’s community and social channels as we continue helping the world’s best brands deliver #CustomerLove. All product status updates can be found by visiting: https://t.co/xzO14Ng8pk
https://t.co/8665UTLCQ9

[Alchemer Mobile @Apptentive]

Apptentive is now Alchemer Mobile.

We hope you’ll join Alchemer’s community and social channels as we continue helping the world’s best brands deliver #CustomerLove.

Follow along @AlchemerHQ and https://t.co/sr3aCK8lry.

[Alchemer Mobile Status @apptentive_ops]

This page will be closing on Sept 19, 2023. Please refer to https://t.co/xzO14Ng8pk for all Alchemer status information or to sign up for updates. Thanks!

[Alchemer Mobile Status @apptentive_ops]

Update: We're happy to report that our Apptentive dashboard and APIs are fully functional. This fix was put into place around 8:51am Pacific Time. We'll continue to monitor, but you can resume using all Apptentive tools.

[Alchemer Mobile Status @apptentive_ops]

Update: We believe we have found a solution that will resolve our current outage. We're testing this now and hope to have a fix in place within an hour. Thank you again for your patience.

[Alchemer Mobile Status @apptentive_ops]

Update: Thank you again for your patience. We are still working on a solution for our dashboard outage and do not have an estimated time for resolution. At this time, the API Surface is available. We'll continue to update this page throughout the day.

[Alchemer Mobile Status @apptentive_ops]

Update: We're continuing to work on a solution for the dashboard outage. Thanks again for your patience.

[Alchemer Mobile Status @apptentive_ops]

Update: We're continuing to work on a solution for the dashboard outage. The API Surface is available. Thanks again for your patience, and we hope to have an ETA of recovery soon.

[Alchemer Mobile Status @apptentive_ops]

Update: We're continuing to work on a solution for the dashboard outage. The API Surface is available. Thanks again for your patience.

[Alchemer Mobile Status @apptentive_ops]

Apptentive is currently experiencing an outage within the dashboard and API Surface. We are actively working to bring systems back up ASAP and will provide an update in 30 mins.

[Alchemer Mobile Status @apptentive_ops]

All clear. The 3rd party provider put in a fix and we have not seen any issues for the last hour.

[Alchemer Mobile Status @apptentive_ops]

We're continuing to monitor logins but it appears that a fix put in place by an upstream provider has worked. Stay tuned for a final confirmation.

[Alchemer Mobile Status @apptentive_ops]

We're monitoring an issue that may be impacting your ability to log in to the Apptentive dashboard. We'll keep you updated as we work on a solution.

[Alchemer Mobile Status @apptentive_ops]

Maintenance Concluded: All systems are back up and functioning normally.

[Alchemer Mobile Status @apptentive_ops]

Scheduled Maintenance: We’ll be doing key system upgrades for the dashboard Friday, May 27th at 1am PDT which will require an outage. We expect the full maintenance to take up to 3 hours.

[Alchemer Mobile Status @apptentive_ops]

All systems appear to be back to normal. We'll continue to monitor and will update here if anything changes. Thanks for your patience.

[Alchemer Mobile Status @apptentive_ops]

We're experiencing intermittent downtime impacting Apptentive Dashboards. We'll continue to post here as we work on a solution.

[Alchemer Mobile Status @apptentive_ops]

Scheduled Maintenance: We’ll be upgrading our dashboard authentication system on December 14th, 2021 at 2am PST. This change is not expected to cause any interruptions to customers.

[Alchemer Mobile Status @apptentive_ops]

Issue Resolved: Our authentication provider has given the all clear. Thanks for your patience and feel free to reach out if there is any way we can help.

[Alchemer Mobile Status @apptentive_ops]

Update: We're still waiting to get the all clear message from our authentication provider, but the majority of our login tests are working. If you're currently in our Dashboard, feel free to use it normally, though please refrain from adding team members right now.

[Alchemer Mobile Status @apptentive_ops]

Our authentication provider is currently experiencing intermittent downtime. You may have issues logging into your Apptentive Dashboard. If you're already logged in, continue using the Dashboard as normal, though please refrain from adding team members for the time being.