April Taylor

Brand + Product Development Consultant @PaddingtonSquare Sellar. @22Bishopsgate @WiredScore @theshardlondon. Westfield Ldn + Stratford City #StudioEastDining

[April Taylor @apriletaylor]

@BandQ pls help! My parents booked & paid for a b&q kitchen in May @ Cambridge store. Waited 3 months for install date (8/8/21) but a month later & still no kitchen & no date! They are living with 1/2 a ripped out kitchen & struggling. Store not helping. Pls can you help. #b&q

[April Taylor @apriletaylor]

We’re so proud of her! Here’s the debut single of the beautiful and very talented Lili. https://t.co/wsKJKDDrW1 #undiscovered #unsigned #beautifulvoice

[Sam Walker @WalkerSam]

My niece just recorded and released her first single - well done Lili! Please give it a listen if you have a moment and and show her some support! Thank you!! https://t.co/8bPs40fVhx

[April Taylor @apriletaylor]

@WalkerSam 🤣 😘 She is gorgeous! What does Juno make of her? xx

[Emma Shone @EmmaShonePW]

Thoroughly enjoyed chatting to @HarryBadham about how Covid has changed @22Bishopsgate and where the value of real estate is headed in this week's @PropertyWeek https://t.co/2VSPrKB7Lx

[April Taylor @apriletaylor]

@WalkerSam Omg... mesmerised. LOVED Tony Hart x

[April Taylor @apriletaylor]

@BenjaminHaworth Can’t believe it’s been 21 months Ben. Still a big fan! Speak soon.

[April Taylor @apriletaylor]

@emmagoswell @AbigailGoswell Emma, so sorry for your loss. We’ve been following your posts and your story. Thinking of you and your family xxx

[April Taylor @apriletaylor]

@TravelRepublic We were due to travel on 30 July, we flagged our hotel was closed. no phone call from you to see if we wanted to rearrange hotels - you just sent msg cancelling our flights and said you’d refund flights not our hotel?? Clearly an error your end. Pls reply my DMs and rectify.

[April Taylor @apriletaylor]

@TravelRepublic Er.... nope. No call from you. Just a very confusing message saying you’d cancelled our flights and will refund. But you won’t refund our hotel as we asked to cancel - which is incorrect. We advised you it was closed until 2021 and if you’d find us an alternative.

[April Taylor @apriletaylor]

@TravelRepublic we bought a package hol. You have cancelled our 30 July ‘booking’ but only our flights not the hotel which is closed until 2021?? You’ll refund our flight not the closed hotel?? What is going on?! Is this a scam?? Pls reply to my DM. This is outrageous.

[Travel Republic @TravelRepublic]

@apriletaylor Hi April, we are very sorry to read this, due to the extraordinary circumstances we are working in, it takes longer for us to respond. We have now responded to your DM. Thanks. -Gracy

[April Taylor @apriletaylor]

@TravelRepublic **travelling in 2 days** have not had response from you in 4 weeks. Our hotel is closed until 2021. Pls reply to my DMS/CSR - do you have alternative hotel? If not, pls confirm our refund. Appreciate your challenges but 4 weeks of no response is beyond ridiculous.

[April Taylor @apriletaylor]

@TravelRepublic *am due to travel in less than 72 hours* Pls reply to my DMs. Hotel says it’s closed. Nothing from you since our CSR on 3 July! Will you find us alternative or cancel and refund us #travelrepublic ? #poorcustomerservice

[April Taylor @apriletaylor]

@TravelRepublic *URGENT* travelling on 30/7. Hotel tells us it’s closed. Have sent many DMs and CSR but nothing from #travelrepublic Are we going? Will you find us new hotel? PLEASE reply. ACM/18992322 EUF/18992321

[April Taylor @apriletaylor]

@WalkerSam 😂😱

[April Taylor @apriletaylor]

@TravelRepublic Due to travel in 4 days but hotel is closed until 2021. Your msg on 3/7 said holiday is going ahead. Have phoned, Twitter, LI, FB, CSR but no reply. Pls confirm hol is cancelled and you will refund so we can make new plans. @WhichTravel what more can I do here?

[April Taylor @apriletaylor]

@TravelRepublic PLEASE respond to my DMs, app questions, phone calls - anything!! Due to go in 5 days and paid in full. Hotel has confirmed its closed.

[April Taylor @apriletaylor]

@LaraJohnson85 @duncancraig_ @SimonCalder @ABTAtravel Same here!

[April Taylor @apriletaylor]

@TravelRepublic Nadz / Lei - PLEASE reply to my DMs. Our hotel is closed. We have paid you in full and wish to be refunded so we can book elsewhere. We’re due to go in 5 days.

[April Taylor @apriletaylor]

@TravelRepublic Due to travel in 5 days. We know our hotel is closed. We have already paid in full. We wish to make other plans but simply need a note saying you are cancelling our holiday and will refund. PLEASE simply reply to my DM with booking ref. Or reply to our messages on the app.