April

[April @apriljam816]

@PLDT_Cares January pa kami nag request ng refund sa inyo para sa installation fee dahil di naman kami nakabitan ng internet.Pumunta na kami office, pinatawag lang kami gamit phone nyo sa office para sa report.Nakagawa ng report pero hanggang ngayon June na,wala pa kayo update.

[April @apriljam816]

Di na namin na refund to. Sayang din 1799.

[April @apriljam816]

@PLDT_Cares January pa kami nag request ng refund sa inyo para sa installation fee dahil di naman kami nakabitan ng internet.Pumunta na kami office, pinatawag lang kami gamit phone nyo sa office para sa report.Nakagawa ng report pero hanggang ngayon June na,wala pa kayo update.

[April @apriljam816]

@ConvergeSupport kelan nyo ibabalik connection namin?

[April @apriljam816]

@PLDT_Cares

[April @apriljam816]

@PLDT_Cares Tinawagan kayo puro bot sumasagot.

[April @apriljam816]

@PLDT_Cares

[April @apriljam816]

@ConvergeSupport I've sent another DM regarding Ticket #12697594 as I haven't received a reply yet.

[April @apriljam816]

@ConvergeSupport Ticket #12697594. No internet since Wednesday, LOS still blinking red. We've been waiting for an update but haven't received a response. Please assist.

[April @apriljam816]

@ConvergeSupport pa update sa ticket 12697594 kung kelan nyo kami pwedeng puntahan.

[April @apriljam816]

@ConvergeSupport Still no internet connection. Please respond to my dm.

[April @apriljam816]

@ConvergeSupport walang internet San Pedro Laguna, kahapon pa.

[April @apriljam816]

San Pedro Laguna area

[April @apriljam816]

@ConvergeSupport day 2 na walang internet.

[April @apriljam816]

@PLDT_Cares Your chatbot was unable to help. We submitted the refund form over a month ago, but we have not received any update. Please advise on the status of our refund.

[April @apriljam816]

@PLDT_Cares more than a months na di nyo pa rin nirerefund initial payment. Gaano pa katagal hihintayin para maibalik nyo binayad ko?

[April @apriljam816]

@FlashExpressPH 2 parcels na na stuck sa inyo. Mahigit 1 week na.

[April @apriljam816]

@PLDT_Cares I would like to request assistance regarding the refund of my initial fee. May I know the process and requirements needed to get my refund? Please advise on the next steps so I can proceed.

[April @apriljam816]

@ConvergeSupport Friday pa kami walang internet, wala pa rin kayo gagawin? Baka umabot na 1 week yung DM ko na di nyo nirereplyan.

[April @apriljam816]

@ConvergeSupport Nag DM ako nung Friday pa pero di kayo nagreply. Monday na, wala pa rin kami internet.

[April @apriljam816]

@ConvergeSupport Friday pa kami walang internet. Di na kayo sumasagot sa DM.