@PLDT_Cares@PLDT_Cares im done reaching out through there all they say it was address to engineer but none of the engineer even contact me. Offerring additional cost of aervice because upu can't maintain your service. Address this urgently!!
@PLDT_Cares its been 4 days now still no internet connection. No updates received from anyone. Please address it soon since there are students and people working from home
@ConvergeSupport SF-12759715 this ticket has been reported for 1 week now. The reports are outage then NAP concern. Can you be more specific with the issue and resolved this asap. Its been a week already with no service. There are people wfh being affected with the concern.