@flagstar Urgent! My seller/client has been waiting for a payoff since June 11th. Today is the last day buyer is willing to wait to close on this house. Your company has been giving the attorneys messages that it is in process, or will be sent by and yet no payoff.
Check your DM
@flagstar Neither I or the Attorneys office have gotten a reply.
As I mentioned this is URGENT.
In the DM I replied with the case and loan #.
Please Escalate this
@flagstar The Attorneys office just got off the phone with your Bank and again is getting the run around and mis information from them. It does not seem that your employees know what is or isn't happening with this case.
This is the Case # 22477522
Please look into this
@flagstar I see the response.
Your company needs to respond to the attorneys office in the DM.
This is completely unacceptable.
My seller/client's last day to close is today or the buyer is going to terminate the purchase contract.
26 days to get a payoff is ridiculous