@FCC@BrendanCarrFCC why do we still allow spam calls from fake phone numbers that cannot be called back? I get dozens a day. Id wager most of them are phishing scams targeting elderly people. Ridiculous.
@AxosHelp Your customer service needs serious work. I received an email stating a transfer to my account had completed on 10/30, I had a payment bounce on 11/1, I called in and your agent told me my funds would be unlocked in 24 to 48 hours, the payment retried on 11/4
I talked with your agent on 11/4 and was given a 100 percent guarantee that the payment would clear as I had more than enough money in my account, it bounces on 11/5, I was then told a supervisor would call me, followed up on 11/7 still waiting on supervisor, my case was closed
@AxosBank Your customer service needs serious work. I received an email stating a transfer to my account had completed on 10/30, I had a payment bounce on 11/1, I called in and your agent told me my funds would be unlocked in 24 to 48 hours, the payment retried on 11/4
@AxosBank I talked with your agent on 11/4 and was given a 100 percent guarantee that the payment would clear as I had more than enough money in my account, it bounces on 11/5, I was then told a supervisor would call me, followed up on 11/7 still waiting on supervisor, my case was closed