Archisman Mozumder

I enjoy listening to Indian music.

[Archisman Mozumder @archimoz]

40 days have elapsed. Barring a refund, no tangible action, that can put a consumer at ease, has been taken.
@bigbasket_com
@TataCompanies
@tata_neu
@jagograhakjago
@MoHFW_INDIA
https://t.co/ShigAj52vc

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

20 days have elapsed. Except for a hurried refund, there has been NO tangible action from @bigbasket_com
As for the other tagged names: @fssaiindia @TataCompanies @MoHFW_INDIA @jagograhakjago @Amul_Coop @tata_neu the silence is DEAFENING.

[Archisman Mozumder @archimoz]

6 days have elapsed. Yet not sign of any constructive remedial action for a deliberate & callous action like this.
@bigbasket_com
@Digital_Tata
@TataCompanies
@tata_neu
@fssaiindia
@jagograhakjago
@MoHFW_INDIA

[Archisman Mozumder @archimoz]

9 days have elapsed without any meaningful response except for a refund and canned responses.
Is it so difficult to understand that rotten dairy products can be dangerous?
@bigbasket_com
@Digital_Tata
@fssaiindia
@jagograhakjago
@MoHFW_INDIA
@TataCompanies
@tata_neu

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

@pgvcl123 @bigbasket_com @Digital_Tata @TataCompanies @tata_neu @fssaiindia @jagograhakjago @MoHFW_INDIA I agree with your views, ruefully. I have been a Tata Group employee for many years and this lack of any meaningful response is bewildering.

[Archisman Mozumder @archimoz]

6 days have elapsed. Yet not sign of any constructive remedial action for a deliberate & callous action like this.
@bigbasket_com
@Digital_Tata
@TataCompanies
@tata_neu
@fssaiindia
@jagograhakjago
@MoHFW_INDIA

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

Another message today, from:
[phone].
Contact details:
RAKESH MISHRA - 9907594435

I request MGL to proactively send out a broadcast message to all its subscribers, warning them about these messages.
@mahanagargas

[Archisman Mozumder @archimoz]

WhatsApp messages from two numbers, posing as Mahanagar Gas Limited, threatening to disconnect services for non-payment of bill. Seems suspicious:
[phone]
[phone]

@mahanagargas , You must issue a public statement on this (if not done yet). Thank you.

[Archisman Mozumder @archimoz]

@ll_______ll__ @mahanagargas A very intelligent response. Thank you.

[Archisman Mozumder @archimoz]

@bigbasket_com @fssaiindia @MoHFW_INDIA @TataCompanies @Digital_Tata @jagograhakjago That is factually incorrect. My phone hasn't been switched off even once in the last 7 days.

Also, there have been a email communication with your company and no concrete and transparent corrective measures have been shared.

Please be honest with your remarks here.

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

@mahanagargas I think a pro-active broadcast message from your end, is necessary.

[Archisman Mozumder @archimoz]

48 hours have elapsed & no concrete response.
Callous indifference.
@bigbasket_com
@TataCompanies
@Digital_Tata
@fssaiindia
@MoHFW_INDIA

[Archisman Mozumder @archimoz]

48 hours have elapsed & no concrete response.
Callous indifference.
@bigbasket_com
@TataCompanies
@Digital_Tata
@fssaiindia
@MoHFW_INDIA

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

@bigbasket_com Someone called me last evening (27th). We agreed on 10 am (28th March) for a tele-conversation.
No one called.
Why am I not surprised at your callous inefficiency?
@bigbasket_com
@Digital_Tata
@TataCompanies

[Archisman Mozumder @archimoz]

@bigbasket_com @TataCompanies @fssaiindia Two representatives of Big Basket have already spoken to me. All they had to offer was disingenuous lip-service.
Unless you revert with some concrete evidence of course-correction, I will continue to escalate to the best of my ability.

[Archisman Mozumder @archimoz]

@bigbasket_com This is what was delivered (in Mumbai)
A dairy product, so rotten that the plastic cover is bloated.
The product is *16 days* past the expiry date!
Order No. TBN-1943935930-20260326
Order placed by me (Archisman Mozumder).
@TataCompanies
@fssaiindia

[Archisman Mozumder @archimoz]

@bigbasket_com @TataCompanies @fssaiindia Two representatives have already spoken to me. All they had to offer was disingenuous lip-service.
Unless you revert with some concrete evidence of course-correction about this grievous negligence, I will continue to escalate to the best of my ability.

[Archisman Mozumder @archimoz]

@bigbasket_com @TataCompanies @fssaiindia Two representatives have already spoken to me. All they had to offer was disingenuous lip-service.
Unless you revert with some concrete evidence of course-correction of this serious negligence, I will continue to escalate to the best of my ability.

[Archisman Mozumder @archimoz]

@MoHFW_INDIA