Arcie

if they don't involve you, don't get involved.
if they don't tell you, don't ask.
if they don't invite you, don't go.
hahaha just leave 'em alone.

[Arcie @arciealba]

@TheMedicalCity
Just sharing a concern, delays in breakfast meals affect admitted patients like me who rely solely on hospital food. I have no companion & need to take my maintenance meds on time with food. Hoping for improvements in the meal schedule

[Arcie @arciealba]

@McDo_PH I love your food,but waiting for over an hour for my order is really disappointing.
It’s way past the estimated delivery time, and the store manager said they’re having trouble finding a rider.But doesn’t McDo have its own delivery fleet? Hoping for a better system next

[Arcie @arciealba]

@SKYserves, all your virtual channels (Messenger, Viber, click-to-chat) have super long wait times. I need help canceling my service. Please respond soon.

[Arcie @arciealba]

@SKYserves your Viber agent abruptly disconnected our chat without advising. I was asking why a ref. number is now required for bill adjustments when I’ve never been asked for this before. So disrespectful and disappointing service.

[Arcie @arciealba]

@LBCexpress I’ve sent multiple follow-ups regarding an issue with my parcel, but I haven’t received any response. Your chat support system is also unhelpful, with no option to speak to a live agent. Please assist me ASAP.

[Arcie @arciealba]

@LBCexpress
Hi, I need help locating my parcel. It seems it was delivered to the wrong person. Also, your Messenger chat support is frustrating, no option to talk to a live agent. Please assist ASAP.

[Arcie @arciealba]

@SKYserves I’m frustrated with the delays in your responses across all channels—website, Viber, X. I waited hours with no updates and even fell asleep waiting.

Please set up chatbot alerts for high wait times or chat volumes to manage expectations. This is unacceptable.

[Arcie @arciealba]

@SKYserves I sent a DM earlier regarding my internet issue—my WiFi modem is blinking but there’s no connection. It seems like a high-pass filter was reconnected to my line. This is an isolated issue, but I haven’t received any assistance yet. Hoping for your prompt response.

[Arcie @arciealba]

@SKYserves every month na lang may issue Ako Ng internet service sa Inyo. Tapos Ang hirap pa mag reach out chat help center nyo. Buwan na lang halos ganito lagi ko problema sa service nyo

[Arcie @arciealba]

@SKYserves @mySKYupdates I'll continue sharing to public how poor you customer service is.

[Arcie @arciealba]

@SKYserves Hello @SKYserves, I've been waiting for several minutes, but there's still no response from your Kapamilya care specialist. This kind of behavior is frustrating, especially when I've already been transferred. Can you please look into this?

[Arcie @arciealba]

@SKYserves @mySKYupdates No! Kayo mag DM Po sa akin masyado nyo Ako pinapahirapan mag reach out sa Inyo. Kahapon p ako nakakaexperience Ng bad behavior Ng mga agents nyo sa viber platform.

[Arcie @arciealba]

@SKYserves Frustrating experience with @SKYserves .
Just got transferred to another agent without any heads-up while discussing my concern. Now I have to explain everything again from scratch. Hoping for better service next time!

[Arcie @arciealba]

@SKYserves @mySKYupdates Thanks for the reply, but I'm hesitant to use Viber or Messenger as your chat agents have disconnected me before. How can you assure me it won't happen again?

[Arcie @arciealba]

@SKYserves Your Kapamilya Care Specialist, John Michael, not only disconnected our chat but also lied, saying we had no previous conversations. I can see in my chat history that he's the same agent I first spoke with today. This is frustrating and unacceptable. Please address!

[Arcie @arciealba]

@SKYserves @mySKYupdates Since I’m not a subscriber of X, I’m unable to send a direct message to the link provided (@mySKYupdates). How else can I reach out for assistance? Please advise. Thanks!

[Arcie @arciealba]

@SKYserves @mySKYupdates Hi, thanks for your reply. However, I’m really disappointed with the behavior of your chat agent on Viber. The agent not only disconnected our chat but also lied about our previous conversation. This kind of service is unacceptable and needs to be addressed properly.

[Arcie @arciealba]

@SKYserves I got an SMS saying the issue was resolved, but I still have no internet. It's been 5 days without service despite no ongoing maintenance or issues, and no technician has visited. Please investigate ASAP. Thanks.

[Arcie @arciealba]

@SKYserves I got an SMS saying the issue was resolved, but I still have no internet. It's been 5 days without service despite no ongoing maintenance or issues, and no technician has visited. Please investigate ASAP. Thanks.

[Arcie @arciealba]

@SKYserves I don't believe it's necessary, as I'm confident I'll receive the same response. Despite my ongoing issue for the past several days, no action has been taken to resolve it.