@AskAmex My husband has all of the documentation including the credit card and matching ID. Can that be provided and I will follow up when I arrive? This makes no sense and I feel like the arrangement between Amex and fine hotels & resorts is making things unnecessarily difficult.
@Delta Iโm on flight 426 from Sfo to jfk. Weโve been stuck on the tarmac for over an hour bc the engine isnโt working. Will delta find another plane for us tonight? Weโre not getting any updates. I need to make a connecting international flight at jfk on delta tomorrow