Ariel Shiran

VP of Product Management @ Cloudinary, Product and Business Development Expert (Mobile and Web), passionate about technology, gadgets, cars and sports!

[Ariel Shiran @ArielShiran]

@fanzonebasket Bonzie Colson…

[Ariel Shiran @ArielShiran]

@TomNissani האם יכול להיות שהתמונה צולמה בטרמינל 1? אחרי חוזה המיליונים, לטוס לחו״ל בלואו קוסט 😉?

[Ariel Shiran @ArielShiran]

@avimaman4 גבריאל לונדברג… לא פרדי…

[Ariel Shiran @ArielShiran]

@YinonMagal הצהובים-כחולים של קטש קוטשים את כולם. בציוץ התכוונת לכתוב ״כותשים״ 😉

[Ariel Shiran @ArielShiran]

@amirtrau מה אתה אומר אמיר? הגועל יעשו פליי אין 😉?

[Ariel Shiran @ArielShiran]

תודו שאתם שמחים… גדול! @MaccabiTLVBC @amirtrau @YZaretski

[Ariel Shiran @ArielShiran]

@chrisalucard What about Obradovic, Pesic and Sainz?

[Ariel Shiran @ArielShiran]

⁦@MaccabiTLVBC⁩ דאגתם למערכת להעברת כרטיסים מהמנויים לאחרים, לא יכולתם לעשות הגהה ובדיקות בסיסיות כדי שמי שמקבל לא יחשוב שעובדים עליו? ״שם מלא״, ״קרטיסים״??? זה הרי מגיע ממנוי שיש לכם את שמו ��שהוא מבצע את הפעולה במערכת… גם פה צריך להראות חובבנים??? ⁦⁩⁦

[Ariel Shiran @ArielShiran]

@AskeBay a very bad experience caused money loss due to wrong information or behavior of the other party, unable to speak or chat with a real agent through your platform, very frustrating!

[Cloudinary @cloudinary]

1/ 🚀A new era in digital asset management has arrived.

This is #DAM done different.

[Ariel Shiran @ArielShiran]

@aegeanairlines I shared all of that already and more than once… they keep ignoring my questions, don’t explain anything and it seems like you communicate with a bot which uses a generic script… if I got answers I wouldn’t have shared this bad experience…

[Ariel Shiran @ArielShiran]

3. There may be specific circumstances and information that determine that your valuables worth less than they are as @aegeanairlines evaluates them but you will not be able to get any information about these...

[Ariel Shiran @ArielShiran]

As you can understand, a very bad experience, not only losing a suitcase and all the discomfort it results with, but also having to waste time for several months for getting a partial compensation! This is a shame @aegeanairlines, a very bad customer experience!

[Ariel Shiran @ArielShiran]

4. The policy shown in @aegeanairlines website does not refer to any of these bullets, but when you try to get answers regarding the reasons you get a lower compensation than you deserve, you will get answers which are probably based on a script, like speaking with a bot...

[Ariel Shiran @ArielShiran]

2. You will probably not get the value of your goods even if it is below the maximum value defined in the Montreal Convention...

[Ariel Shiran @ArielShiran]

Some facts you should know if you lose your luggage in an @aegeanairlines flight (based on real experience): 1. A heavier luggage worth more than lighter luggage even if their real monetary value is the same...

[Ariel Shiran @ArielShiran]

10 more days have passed, a representative of yours stepped in to help… no update… this is a ridiculous customer service!

[Ariel Shiran @ArielShiran]

@aegeanairlines do you care about customer satisfaction? Probably not… You lost a suitcase, you are not compensating as you should and per your public policies state and let your agents reply with predefined scripts to exhaust your customers. That’s a bad experience…

[Ariel Shiran @ArielShiran]

@aegeanairlines Hahaha… I’ve asked for this information and answers over email at least 5 times already. Your colleague keeps ignoring my questions and repeats its answer (probably a script you have) without providing any valuable information and without explaining why the refund is low…

[Ariel Shiran @ArielShiran]

@aegeanairlines Replied without answering basic questions and without pointing out the reason for a very partial refund although the valuables lost were much more expensive and a lower one than the policy published in your website is not a reply… and that’s after weeks of waiting…