@santanderuk my daughter is trying to get to college this morning and her debit card is declining both on tap, pin and Apple Pay. You wouldn’t let me deal with it when I called yesterday. Funds in account are fine. Why do you make it so hard for people? It’s happened to me too!
@HMCTSgovuk how is this service so appalling? In two days I have been on hold for a total of two hours, your web chat is not active and you do not reply to emails
@virginmedia I have already advised you that I have phoned in my first tweet. What is it you do then? Just tell people to do what they have done already?
@virginmedia The replacement was sent but nothing yet! My query is why my old one was turned off prior to the new one? I have been without a phone for 5 days
@virginmedia The team advised that you don’t disconnect a working sim unless it is lost or stolen - but that is a lie as you did. Almost 5 days without a working phone