@reliancejio How about solving the basic issue of the customers? Its taking months for jio to credit the unused balance from my previous connection.@jiocare is giving robotic and doesnt even care to read the info already provieded
@JioCare No you dont.Its been more than 120 days.Yet, I am unable to use the balance (something that I have already paid for) from my previous connection.Your tnc states that it can be used while booking a new connection.The pathetic appelate authority is unreachable
@JioCare Are you in right mind? This is an issue with inability to redeem the voucher issued for the unused balance from my previous connection post https://t.co/UTI4vJc6uo dumb lady.
@JioCare Check the number of messages that I have DMed you since yesterday with multiple https://t.co/E5fHRZkS23 still keep bugging me for some LR number without letting me know where and how to find it.
@reliancejio
@JioCare I lost trust in @jiocare.I am posting it under @reliancejio Jio as a last resort before I get rid of JioAirFiber.Slowly, I will port out all my active connections from Jio there after
@reliancegroup
@reliancejio Today, I got a new complaint raise and made sure that an email with SR is generated.
I am with jio since its inception.This is what a loyal customer gets for staying with it.
#shittyservice@JioCare
@reliancejio Initially, the status was Voucher on the way.After tons of calls and tweets,now your systems complain that I donot have an active jio fiber connection.I was duped by your agents that there was a complaint raised for the same when there is none.
@JioCare Dont you read through the previous message.I have already DMed screenshot of the statement which has almost all the details of my account.Where the hell do I find the LR number?
@JioCare I am not sure what that LR number is.I just DMed screenshot of the details in the statement for my JioAirFiber connection.Hope you dont come back asking for some MR number next time.
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@JioCare Oh yeah..See the update for yourselves.Such a worst evere service.Despite having an ACTIVE connection, I am unable to redeem the voucher.WHY DONT YOU REFUND THE MONEY SO THAT I CAN MOVE TO A BETTER NETWORK.
@airtelindia@ACTFibernet
Let’s start doing this.
Take things into our hands.
Enough is enough.
@TelanganaCOPs@CVAnandIPS is just is slumber
We can’t let these 1/2 create nuisance in our celebration’s
🚨 SCAM ALERT @reliancejio - Paid ₹1,500 for Jio AirFiber, but your engineer confirmed it wasn’t feasible, so we cancelled. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. Extremely frustrating and unacceptable!!!!