Arlen Gargagliano

[Arlen Gargagliano @arleng]

In the Kitchen with Arlen: Back to the Blog--And Looking Ahead https://t.co/dZqlNm59Sf

[Arlen Gargagliano @arleng]

@AnaMNego Beautiful!

[Arlen Gargagliano @arleng]

I just supported WNYC with a donation https://t.co/KFFXIQprvM

[Arlen Gargagliano @arleng]

@AnaMNego @AmericanU @CarecenDC @NatImmForum Congratulations, Ana! Wow--I remember that five years ago! :)

[Arlen Gargagliano @arleng]

@Zoom I am so frustrated! On the text with the chat, tried to call and no service, why can't I cancel my old account? It won't let me though I quit terminate--I'm asked for a password and then it won't accept it! HELP!

[Arlen Gargagliano @arleng]

@tumair2005 Wow!

[Arlen Gargagliano @arleng]

@knobjunior1974 @lufthansa Exactly! They lost my luggage, too! And no follow up? What happened to Lufthansa?!

[Arlen Gargagliano @arleng]

@rogerkline @MargaretOchien7 @lufthansa Exactly! They lost my luggage! This is not the stellar service we’ve heard of! And can’t even get a non-rehearsed call center reply! What happened to Lufthansa?

[Arlen Gargagliano @arleng]

@lufthansa @lufthansa So disappointing to not have my luggage after 3+ weeks—especially since service was previously stellar. Probably 2 dozen flights in the past year.

[Arlen Gargagliano @arleng]

@lufthansa @lufthansa So disappointing to not have my luggage after 3+ weeks—especially since service was previously stellar. Probably 2 dozen flights in the past year.

[Arlen Gargagliano @arleng]

@lufthansa Three weeks and still no sign of my suitcase—despite the supposed stellar service of Lufthansa’s business class.

[Arlen Gargagliano @arleng]

@lufthansa @staralliance Will this include more effective luggage tracing?

[Arlen Gargagliano @arleng]

Excited to be doing an event this week!

[Arlen Gargagliano @arleng]

@lufthansa Where oh where does your lost baggage go?

[Arlen Gargagliano @arleng]

@lufthansa one week since my luggage has gone missing! Filled out forms, sent in photos...no reply..😣

[Arlen Gargagliano @arleng]

@lufthansa I have checked online everyday since my bags were lost by Lufthansa last week. I have sent a detailed description of the bag and items.

[Arlen Gargagliano @arleng]

@lufthansa Thank you—and I’ve been calling. It’s so disappointing...😔

[Arlen Gargagliano @arleng]

@lufthansa @staralliance Seamless would mean my luggage would come with me. Not in my case. Even in business class...☹️

[Arlen Gargagliano @arleng]

@lufthansa why do you have a call center for lost baggage? They have no idea about lost baggage!

[Arlen Gargagliano @arleng]

@lufthansa Thank you so much for your quick reply, Jack! I hope that it will be found...and part of the frustration is that several people have told me there is a possible match at JFK, but then I've heard nothing... I have sent the required info to central baggage tracing.

[Arlen Gargagliano @arleng]

@lufthansa WHY is it taking so long to get any updates about luggage by you? It says I can trace baggage on line...I've filled out forms, called multiple times, and nothing has changed in FIVE days--and I flew business class!