Hi I'm Armaan, I’m looking to connect with more people who are building or interested in:
- AI
- AI Automation
- AI Tools
- Software
Connect with me, I'll revert asap.
𝗚𝗲𝗿𝗮𝗹𝗱 𝗢𝗸𝗼𝘆𝗲 𝗿𝘂𝗻𝘀 𝗮 𝗺𝗼𝗯𝗶𝗹𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗻 𝗔𝗸𝗿𝗼𝗻, 𝗱𝗿𝗶𝘃𝗶𝗻𝗴 𝘁𝗼 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀' 𝗵𝗼𝗺𝗲𝘀, 𝗮𝗻𝗱 𝘄𝗮𝘀 𝗺𝗮𝗻𝘂𝗮𝗹𝗹𝘆 𝘁𝗲𝘅𝘁𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗳𝗼𝗿 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗮𝗳𝘁𝗲𝗿 𝗲𝘃𝗲𝗿𝘆 𝗷𝗼𝗯 𝗳𝗿𝗼𝗺 𝗵𝗶𝘀 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗽𝗵𝗼𝗻𝗲.
His first attempt was a review-request app that sent a generic message to everyone at the same time of day, regardless of when their actual appointment finished. Response rates were mediocre because the timing felt random to customers.
We tied the review request to the actual job-completion timestamp instead of a fixed daily send time.
𝗕𝗲𝗳𝗼𝗿𝗲: manual texts sent whenever he remembered, response rate around 8%
𝗔𝗳𝘁𝗲𝗿: automated request sent 90 minutes after job completion, response rate around 24%
The review volume increase alone moved him up in local search rankings within six weeks.
More on exactly how the timing change made the difference, next post.
Hi I'm Armaan, I’m looking to connect with more people who are building or interested in:
- AI
- AI Automation
- AI Tools
- Software
Connect with me, I'll revert asap.