Andrew Roberts

Professional traveler

[Andrew Roberts @arobertsone]

@Simi_2210_ 69

[Andrew Roberts @arobertsone]

@EllaJeanrz 33

[Andrew Roberts @arobertsone]

@Simi_2210_ 178

[Andrew Roberts @arobertsone]

@SpiritAirlines seems to want to keep my luggage. Lost in transit from Detroit to Philly. No response to phone calls or online system. Disappointed and frustrated in Philly

[Andrew Roberts @arobertsone]

@AmericanAir American failed to have a working airplane ready for the flight. That broke the contract.

[Andrew Roberts @arobertsone]

@AmericanAir I was forced off of the flight. If I had been bumped I would have been offered the next flight and a voucher. In this case everyone got bumped and you are doing nothing for anyone. It’s not like this was weather or air traffic control. American had control of the situation.

[Andrew Roberts @arobertsone]

@AmericanAir Rebooking is not sufficient. American failed to have the plane operational for my flight. An apology is not enough. I am rebooked in a flight that arrives almost 9 hours later. Unacceptable.

[Andrew Roberts @arobertsone]

@AmericanAir cancelled my flight to Miami AA518 due to mechanical failure. Could originally have booked the flight I now have - 9 hours later for a lot less. Customer service has been disrespectful and offered zero assistance. Terrible service.

[Andrew Roberts @arobertsone]

I love Dropbox because My files follow me everywhere I go! http://t.co/kWlVE6OF