Arpit Mathur

Old School Boy

[Arpit Mathur @arpitmathur14]

I can imagine people saying this to Me 🤔

[QCI #qualitymatters @QualityCouncil]

For 29 years, QCI has upheld one belief: quality builds trust.

On our Foundation Day, we reaffirm our commitment to strengthening India’s quality ecosystem for the nation.

#FoundationDay #QualityMatters

@narendramodi | @PiyushGoyal | @CimGOI | @jaxayshah | @ct_kannan |

[V.Srinivas IAS @svoruganti1466]

https://t.co/LoU0otjPWL

[QCI #qualitymatters @QualityCouncil]

On 25 December 2025, during the National Workshop on Good Governance Practices 2025, the Hon’ble Minister of State for Personnel, Public Grievances and Pensions, Dr Jitendra Singh, released the Special Campaign 5.0 Assessment Report and the CPGRAMS Annual Report 2025, prepared by the Quality Council of India (QCI) PMUs in collaboration with the Department of Administrative Reforms and Public Grievances (DARPG).

QCI has been working closely with DARPG over the years on key national initiatives such as #SpecialCampaign and #CPGRAMS, contributing to stronger public service delivery systems and a more responsive, citizen-centric grievance redressal ecosystem.
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@narendramodi | @PiyushGoyal | @CimGOI | @DrJitendraSingh | @jaxayshah | @ct_kannan @DPIITGoI

[V.Srinivas IAS @svoruganti1466]

This Kolkata resident complained about potholes on CPGRAMS. 14 days later, it was fixed https://t.co/M6Eoko7lhF via @theprintindia

Thank you for highlighting this success story.

16 December 2025

@DARPG_GoI
#CPGRAMS

[V.Srinivas IAS @svoruganti1466]

Thank you @DARPG_GoI , @DOPPW_India and @NCGG_GoI for the many happy memories from 2018-2025, and the deeply touching, emotive farewell.

Dt 16 November 2025

[DARPG 🇮🇳 @DARPG_GoI]

Shri V. Srinivas, Secretary, DARPG, chaired a follow-up meeting with the Social Media Team today to review the ongoing social media communication strategy and direct the upcoming action plan. He emphasised consistency, creativity and clarity in digital outreach to effectively highlight Government programmes and advance the vision of #ViksitBharat at the grassroots level.

#DARPG

[QCI #qualitymatters @QualityCouncil]

A Cleanliness Drive was organized today at the 1QCI office under #SpecialCampaign5, led by the Secretary General, QCI.

Heads and CEOs of QCI Boards and Divisions, actively participated and also took the Swachhata Pledge, reaffirming QCI’s commitment to cleanliness, Swachhata, efficiency, and good governance.

#Swachhata #GoodGovernance #DARPG
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@narendramodi | @CimGOI | @PiyushGoyal | @jaxayshah | @ct_kannan | @MoHUA_India | @MoJSDDWS | @DPIITGoI | @NABH_QCI | @NABL_QCI | @NABET_QCI | @NBQP_QCI | @NABCB_QCI | @SwachhBharatGov | @swachhbharat

[Surya Kumar Yadav @surya_14kumar]

I have decided to donate my match fees from this tournament to support our Armed Forces and the families of the victims who suffered from the Pahalgam terror attack. You always remain in my thoughts 🙏🏽

Jai Hind 🇮🇳

[V.Srinivas IAS @svoruganti1466]

An ⁦@iipa9⁩ film on #CPGRAMS

⁦@DARPG_GoI⁩ ⁦@DOPPW_India⁩ https://t.co/tcAUHa3ckD

[DARPG 🇮🇳 @DARPG_GoI]

The first Preparatory Meeting with Nodal Officers of Ministries/ Departments for #SpecialCampaign5 for institutionalizing swachhata and reducing pendency in Government was held today under the Chairmanship of Shri V. Srinivas, Secretary DARPG, with the participation of 200+ senior officials from 84 Ministries/Departments.

The Special Campaign 5.0 timelines are

· Preparatory Phase – September 15-30, 2025
· Implementation Phase – October 2-31, 2025
· Evaluation Phase – 17-30 November 2025
· Presentation of Best Practices – 19 December 2025
All Ministries/Departments, Attached, Subordinate, Autonomous offices, Public Sector Undertakings, Public Sector Banks, Overseas Missions & Posts will participate in #SpecialCampaign5.0 on a saturation approach.

#DARPG

[DARPG 🇮🇳 @DARPG_GoI]

DARPG has released its 39th #CPGRAMS Monthly Report for July, 2025, for Central Ministries/Departments.

• In July 2025, 1,51,509 PG cases were received on the CPGRAMS portal, 1,47,902 PG cases were redressed and there exists a pendency of 67,118 PG cases

• In July 2025, for the 37thmonth in a row, the monthly disposal crossed 1 lakh cases in the Central Secretariat

Full report can be accessed on:
https://t.co/a6FOWptHiG

#CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

[DARPG 🇮🇳 @DARPG_GoI]

DARPG has released its 36th #CPGRAMS Monthly Report for July, 2025, for States/UTs.

· In July, 2025, 77,280 PG cases were received for the States/UTs and 1,22,915 PG cases were redressed

· The monthly disposal of PG cases in States/UTs increased from 63,135 in June 2025 to 1,22,915 in July 2025, with Uttar Pradesh recording the highest disposals

Full report can be accessed on:
https://t.co/aCmIJEYYhh

#CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

[V.Srinivas IAS @svoruganti1466]

An independent feedback on CPGRAMS https://t.co/KegpNTVoUs

https://t.co/CZcaDLsnrY

[DARPG 🇮🇳 @DARPG_GoI]

Shri V. Srinivas, Secretary, Department of Administrative Reforms and Public Grievances (DARPG), chaired a monthly meeting with Nodal Officers from 84 Ministries/Departments to review progress under Secretariat Reforms for June 2025.
Highlights of the June 2025 Secretariat Reforms Report:

• Cleanliness campaigns at 8,128 sites across Ministries/Departments

• 52,427 physical files weeded out under record management

• ₹56.07 crore revenue generated through systematic scrap disposal

• 11.67 lakh sq. ft. office space freed and repurposed

• Cumulative scrap disposal revenue: ₹3220.04 crore

The Secretary appreciated citizen-centric initiatives such as the Rail Chaupal by the Ministry of Railways and encouraged other citizen-facing ministries to adopt similar practices. He also urged Nodal Officers to review and consolidate part-file heads and reduce the channels of submission to four levels, as directed under the CSMOP 2022. Furthermore, he advised Ministries/Departments to update their directory of Nodal Officers in view of the upcoming Special Campaign 5.0.

#SCDPM #Swachhata #SwacchataCampaign #SpecialCampaign5.0

[DARPG 🇮🇳 @DARPG_GoI]

DARPG has released its 38th #CPGRAMS Monthly Report for June, 2025, for Central Ministries/Departments.

➡ In June 2025, 1,35,555 PG cases were received on the CPGRAMS portal, 1,34,540 PG cases were redressed and there exists a pendency of 62,620 PG cases.

➡ In June 2025, for the 36th month in a row, the monthly redressal crossed 1 lakh cases in the Central Secretariat

Full report can be accessed on https://t.co/Bqah0etYZc

#DARPG #CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

[DARPG 🇮🇳 @DARPG_GoI]

DARPG has released its 35th #CPGRAMS Monthly Report for June, 2025, for States/UTs.

➡ In June, 2025, 70,768 PG cases were received for the States/UTs and 63,135 PG cases were redressed

➡ The monthly disposal of PG cases in States/UTs decreased from 78,123 in May, 2025 to 63,135 in June, 2025, with Uttar Pradesh recording the highest disposals.

Full report can be accessed on https://t.co/l9Waq3Zf9W

#CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService

[BCCI @BCCI]

Men's T20 World Cup ✅
Men's ODI World Cup ✅
Champions Trophy ✅

Happy birthday to @msdhoni, former #TeamIndia Captain & one of the finest to have ever graced the game 🎂 👏

[DARPG 🇮🇳 @DARPG_GoI]

Shri @svoruganti1466, Secretary, @DARPG_GoI, chaired a meeting with the Nodal Officers from 84 Ministries and Departments to review the progress made under institutionalization of Swachhata, increasing efficiency in decision-making and implementation of e-office.

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[DARPG 🇮🇳 @DARPG_GoI]

Shri @svoruganti1466, Secretary, DARPG, chaired the NeSDA Way Forward review meeting with all the States and UTs. He appreciated the collective efforts leading to the provision of 21,062 e-Services, marking an 81% increase from April, 2023.

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[DARPG 🇮🇳 @DARPG_GoI]

DARPG has released its 36th #CPGRAMS Monthly Report for April, 2025, for Central Ministries/Departments.

➡ A total of 1,25,027 grievances were redressed by Central Ministries/Departments in April, 2025

➡ In April 2025, for the 34th month in a row, the monthly redressal crossed 1 lakh cases in the Central Secretariat

Full report can be accessed on
https://t.co/NW1bLnpYJ4

#CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #DigitalIndia #PublicService