Arpit Rastogi

[Arpit Rastogi @arpitrastogi3]

@zomato @zomatocare what is the use of being a gold member and a loyal customer when if the delivery is delayed from your end then also customer have to pay 100% cancellation charges means no refund is there. Going to uninstalling #zomato #blinkit #district @albinder @deepigoyal

[Arpit Rastogi @arpitrastogi3]

@zomato @zomatocare what is the use of gold member or being a loyal customer when if order gets delayed from your end then also we have to bear 100% cancellation charges means no refunds. uninstalling #zomato #blinkit #district for all my friends and family @albinder @deepigoyal

[Arpit Rastogi @arpitrastogi3]

@realmecareIN In addition I would like to extend my gratitude to Meenakshi from the social media team, who helped ensure my request reached the escalation team. Thanks to her support I was able to get in contact with Kartik.

Thank you team you all truly deserve appreciation for your hard work

[Arpit Rastogi @arpitrastogi3]

@realmeIndia @realmecareIN After endless mail & days of pain for my DOA device, I finally got through to Kartik. He didn’t just talk—he stayed. Assured me, fought for me, and today the device arrived. (1/2) #KartikKeptMeHere

[Arpit Rastogi @arpitrastogi3]

Now Mohd Sharif wants an unboxing video—sent Oct 2. Job sheet: 12250930002729. Site says 7-10 days, you say 21. Stop stalling. Proof attached. @realmeIndia @realmecareIN @realmeglobal @jagograhakjago @consumeraffairs (2/2) #ConsumerRights #realmescam #realmeGT7

[Arpit Rastogi @arpitrastogi3]

@realmeIndia @realmecareIN @jagograhakjago @consumeraffairs Social media team called/requested: "Don't post publicly, we're escalating." Karthik (complaints) gave line for followup [Karthik’s office number, e.g., +91 XX2198]—dropped call at 05:04, then off. (1/2) #ConsumerRights

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmeIndia No response to my 12:47 PM IST email with videos ). Held for 10m12s at 3:31 PM IST, and since no follow up. Deadline is 06:46 AM IST, Oct 3 per CPA 2019. Please act now! @TRAI @jagograhakjago #RealmeAfterSales #realmeGT7

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmecareIN @realmeIndia This is false. I picked up your call today and have been on hold since 03:31 PM IST. Unboxing videos shared via Drive ). Deadline 06:46 AM IST, Oct 3 per CPA 2019. Resolve now! #RealmeAfterSales @ConsumerAffairs

[Arpit Rastogi @arpitrastogi3]

@realmecareIN Called today for job sheet 12250930002729. Shared unboxing videos via Drive link (defect:). NCH filed at 09:14 PM IST, Oct 1. Deadline 06:46 AM IST, Oct 3 per CPA 2019. Act now! #RealmeAfterSales @jagograhakjago

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmecareIN @realmeIndia @jagograhakjago am connected on the same call I have been put on hold since I picked it up. Now you are posting lies publicly.

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmeIndia No resolution for job sheet 12250930002729. Filed NCH complaint at 10:11 PM IST, Oct 1. Defective device ). Deadline 06:46 AM IST, Oct 3 (48 hrs from Oct 1, 06:46 AM) per CPA 2019. Act now! #RealmeAfterSales @jagograhakjago

[Arpit Rastogi @arpitrastogi3]

@realmecareIN No call by 4:32 PM IST after silent call at 3:00 PM for job sheet 12250930002729. Support promised call today after 24-48 hr delay, but failed. Defective device ). Filing with @ConsumerAffairs & Consumer Forum per CPA 2019. #RealmeAfterSales

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @ConsumerAffairs @realmecareIN @realmeIndia Call at 3:00 PM IST for job sheet 12250930002729 was silent, dropped in 9 sec. Demand call back now (3:10-4:00 PM IST) for defective device ). Replace per CPA 2019 or @ConsumerAffairs acts. #RealmeAfterSales @GyanTherapy

[Arpit Rastogi @arpitrastogi3]

@realmeIndia @realmecareIN @realmeglobal pathetic after sale service from realme if you buy from their website no option for replacement if you get a device with physical damage you will be asked to wait for 24-48 hours this all you get after being a loyal user.

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmecareIN Missed your call, can’t call back. Please call me today 2:00-4:00 PM IST for job sheet 12250930002729 (defect:). Replace within 48 hrs per CPA 2019 or I escalate to @ConsumerAffairs. #RealmeAfterSales

[Arpit Rastogi @arpitrastogi3]

@realmecareIN @realmecareIN Missed your call, can’t call back. Please call me today 2:00-4:00 PM IST for job sheet 12250930002729 (defect:). Replace within 48 hrs per CPA 2019 or I escalate to @jagograhakjago. #RealmeAfterSales

[Arpit Rastogi @arpitrastogi3]

@realmeIndia @realmecareIN Demanded replacement via [email protected] per CPA 2019. Escalating to @ConsumerAffairs if ignored. #RealmeAfterSales #ConsumerRights

[Arpit Rastogi @arpitrastogi3]

@realmeIndia @realmecareIN Emailed [email protected] on Sep 29 night & DM’d with invoice for defective device ). Job sheet 12250930002729 raised via call, no response yet. #RealmeAfterSales

[Arpit Rastogi @arpitrastogi3]

@jagograhakjago you should look into this realme @realmeIndia @realmecareIN after sales service they genuinely do not provide proper after sales service to consumers as people like me who have no knowledge about can't go to consumer court either.

[Arpit Rastogi @arpitrastogi3]

Update: still no response yet from realme seriously their service is being pathetic I had read community post regarding replacement that they never give you replacement in case of faulty product still bought the device now all of them seems soo true.