Arron Mitchell

[Arron Mitchell @arronmitchell]

@nationalexpress you still suck. 40 days on an still dealing with your customer services over appalling driver attitudes and refund

[Arron Mitchell @arronmitchell]

@nationalexpress actually you are incorrect! First email was sent in on 30th October, acknowledgement sent on 31st and I’ve been going back and forth with them since then #shockingcustomerservice

[Arron Mitchell @arronmitchell]

@MartinSLewis you should investigate @nationalexpress shocking service and practices at Heathrow airport

[Arron Mitchell @arronmitchell]

@nationalexpress you do not take any responsibility for your drivers or representatives! Complained to customer services and was told I should have gone to their desk at Heathrow…. I did. Next breath… they aren’t your representatives but a company called transdev?! Sort it out

[Arron Mitchell @arronmitchell]

@nationalexpress what’s the point in your social media team “reaching out” by DM if they can’t actually do anything! Just appalling service!!! All I wanted to do is change my ticket! Desk at Heathrow sent me to driver, driver was rude and told me to get lost!

[Arron Mitchell @arronmitchell]

@nationalexpress don’t bother complaining to their customer service. They take the side of their drivers and staff rather than the customer. #boycott #findalternativebusses

[Arron Mitchell @arronmitchell]

@nationalexpress should probably invest in some customer service training for your driver of the 11:30 444 service from Heathrow. Rude, arrogant and dismissive to a lady and then again to me.

[Arron Mitchell @arronmitchell]

@JGSchneid wow just saw the reunion and you look awesome! Keep it up!!

[Arron Mitchell @arronmitchell]

Meet Akeem on this years @bbcapprentice

[Arron Mitchell @arronmitchell]

@LBCNews @steveallenshow amazing you continue to employee a 67 year old man who body shames a 19 year old girl! #boycott

[Arron Mitchell @arronmitchell]

@EssexPR @GOVUK That’s strange…. I had a tip off that the government was dead against another lockdown and progressing with the vaccine is the way out of the pandemic. 🤷‍♂️

[Arron Mitchell @arronmitchell]

@JuliaHB1 The whole point of the day 2 PCR tests is to catch potential variants…. But it’s pointless if they are only sequencing 5% of positive tests for variants! 5%?!?!?! How on earth are you going to spot potential variants if you only sequence 5%? #ripoff

[Arron Mitchell @arronmitchell]

@Arwenstar You should be ashamed of yourself. If anyone has medical concerns about getting vaccinated please speak to a medical professional who will be able to go through the pros and cons with you.

[Arron Mitchell @arronmitchell]

Great to see the @BBCGlos and @bbcbaxter supporting the travel industry #TravelDayOfAction

[Alice Baxter @bbcbaxter]

More pictures from today’s #TravelDayOfAction Interviewing large & small operators. They say it’s ‘now or never’ to save the industry and describe the situation as ‘desperate’.

[Alice Baxter @bbcbaxter]

More pictures from today’s #TravelDayOfAction Interviewing large & small operators. They say it’s ‘now or never’ to save the industry and describe the situation as ‘desperate’.

[Arron Mitchell @arronmitchell]

#NewProfilePic

[Arron Mitchell @arronmitchell]

@nickareay @JuliaHB1 @BorisJohnson @bernardjenkin All 9 groups have been offered the vaccine and offered to bring their appointment dates forward

[Arron Mitchell @arronmitchell]

@SueAllan2 @KirstieMAllsopp What an awful comment. Would you like to tell me staff to go and get another job?

[Arron Mitchell @arronmitchell]

@KirstieMAllsopp ....Can get the higher grant level but are able to open from April and most round my way are at 80-100% occupancy, travel agents don’t earn their money until clients depart (quite rightly) and will experience some more disruption for the rest of the year

[Arron Mitchell @arronmitchell]

@KirstieMAllsopp Kirstie I work in travel, our biggest struggle has been getting the government to understand how our industry works and how regulated we are. For example a travel agent has been placed in the same category as a clothes shop for government support, yet Bnb owners who can trade...