Arsh Maangat

[Arsh Maangat @arsh_maangat]

@SwiggyCares I literally took them out of the dish

[Arsh Maangat @arsh_maangat]

unprofessional attitude and complete disregard to consumer interest by swiggy. Inspite of my clear cooking instructions of not adding mushrooms, the items was full of mushrooms. When i asked for a meal without mushrooms, they just blame it on restaurant. @Swiggy @SwiggyCares

[Arsh Maangat @arsh_maangat]

@SwiggyCares Order id 233849853352627, i am allergic to mushrooms, there was a simple note to do not add it, and thats the basic thing i asked for but your cs agent was rude and put the blame on restaurant

[Arsh Maangat @arsh_maangat]

@UC_Assist Still waiting for your response @UC_Assist

[Arsh Maangat @arsh_maangat]

@urbancompany_UC has such poor services and no customer support, even after paying in advance for the services, i have not received the service, neither there assigned person is responding nor they have any customer care contact number, they just have a useless ai chat support

[Arsh Maangat @arsh_maangat]

@UC_Assist I have dm you all the details n hope for a response asap

[Arsh Maangat @arsh_maangat]

@RaviAnnapoorani Same here.. these guys @urbancompany are so useless

[Arsh Maangat @arsh_maangat]

@SwiggyCares I have already escalated this to your team thrice via call and once by email, but no one has responded me, this is sheer negligence.

[Arsh Maangat @arsh_maangat]

@SwiggyCares As i said earlier the order has been cancelled by your service rep without seeking a confirmation from me post explaining the terms and conditions. The order got cancelled by the time i went to get my mobile to pay.

[Arsh Maangat @arsh_maangat]

@SwiggyCares This acting on his own attitude of the service rep is not acceptable and surely unprofessional. Kindly look into it and resolve it at the earliest. You can look into my order history and payment patterns so far. Hope it helps.

[Arsh Maangat @arsh_maangat]

@SwiggyCares No one has asked me for confirmation post explaining the terms and conditions. Your wise team can understand whether i will pay for an ice cream and enjoys it or shall i return it and pay for it in subsequent orders without even taking it.

[Arsh Maangat @arsh_maangat]

@SwiggyCares I disconnected the call and went inside to get my phone to pay as i was not aware of these terms and conditions .
To my amazement when i asked the delivery guy to give me the qr code , at this very moment he showed me that the order has been cancelled by swiggy rep.

[Arsh Maangat @arsh_maangat]

@SwiggyCares I told the delivery boy about my cancellation of the order however he confirms to me that order is still active. I got a call from your representative telling me that either i take the ice cream and pay for it or else same amount will be deducted from my subsequent order.

[Arsh Maangat @arsh_maangat]

@SwiggyCares Dear team swiggy
1. This is regarding my order no 207077206937963 which i placed from my swiggy account on 24 may. I cancelled the order online however still received the delivery of the same.

[Arsh Maangat @arsh_maangat]

@Swiggy @SwiggyCares You guys are going deep down on the path of unprofessionalism. Making a fool of one customer may not harm you financially but ethically you guys have lost it. Had a terrible experience.

[Arsh Maangat @arsh_maangat]

@aachho its been a month since i placed the order for a dress, till date haven’t received it no one rplying to calls and emails, thats how u treat ur customers,!?

[Arsh Maangat @arsh_maangat]

@stylebyand @anitadongre Order id 7000165065

[Arsh Maangat @arsh_maangat]

@anitadongre
I am a customer of AND, and being harassed for making purchase frm ur respective brand, i had ordered a coord set which I received 15 days back, and from very same day i am trying to place a return request, but your team is cancelling my request without reason

[Arsh Maangat @arsh_maangat]

@HarleenBarmi @ZARA_Care They finally picked up my items, let’s see now how many months they will take to refund, another struggle…

[Arsh Maangat @arsh_maangat]

@ZARA_Care i had placed a return request more than 15 days back, even after contacting customer care no action has been taken yet, kindly do the needful ORDER ID: 52795577134

[Arsh Maangat @arsh_maangat]

@ZARA_Care lets see how many more days you take to pick it up it’s almost a month now