Arshy Khan

Designer

[Arshy Khan @arshy_khan04]

@Shashank7862013 @JioCare Even though it’s mentioned engineer visit but no one has called or responded yet to resolve the issue. @JioCare

[Arshy Khan @arshy_khan04]

@Shashank7862013 @JioCare Facing the same issue I have been calling to the customer care from last 4 days and they are giving the same reply every time. This is ridiculous @JioCare

[Arshy Khan @arshy_khan04]

@JioCare I have attached the appointment details and I know after 1 pm I will get another message to reschedule the appointment. So I am done now please no need to do anything further. Thanks for your service.

[Arshy Khan @arshy_khan04]

@JioCare Hello sweety it’s more than 4 days now still the issue has not been resolved @JioCare

[Arshy Khan @arshy_khan04]

@JioCare The engineer appointment has been scheduled for today from 12 pm to 1 pm but no has called yet and I have no idea when this will be resolved. This type of service is unacceptable. @JioCare

[Arshy Khan @arshy_khan04]

@JioCare And I will be asked to reschedule the appointment again

[Arshy Khan @arshy_khan04]

@JioCare Hello Gracy, thank you for the response but no one has called yet and the issue has not been resolved yet. I don’t know how much time it will take. I know tomorrow again it will be closed by saying engineer could not get the society permission.

[Arshy Khan @arshy_khan04]

@JioCare When can I expect for the issue to be resolved ???

[Arshy Khan @arshy_khan04]

@JioCare Sure let me know when this can be resolved because this has gone beyond my patient level.

[Arshy Khan @arshy_khan04]

@JioCare If this cannot be resolved today then please take your connection back please.

[Arshy Khan @arshy_khan04]

@JioCare If you guys are not able to help then please I would like to discontinue the service sorry this is not at all acceptable. @JioCare

[Arshy Khan @arshy_khan04]

@JioCare Every day I am getting the same message reschedule the engineers visi appointment. Even after rescheduling I am getting the same answer engineer has not been permitted to the premise.

[Arshy Khan @arshy_khan04]

"Extremely frustrated after 3 days of waiting for my internet issue to be fixed. The engineer keeps giving me excuses about the local operator not allowing a resolution. I expect this matter to be addressed immediately! #CustomerService #InternetIssues" @JioCare

[Arshy Khan @arshy_khan04]

"Extremely frustrated after 3 days of waiting for my internet issue to be fixed. The engineer keeps giving me excuses about the local operator not allowing a resolution. I expect this matter to be addressed immediately! #CustomerService #InternetIssues" @JioCare