Arthur

We're a product strategy + user experience design studio. We help make digital products easier to use.

[Arthur @arthur_ux]

@oldmanebro No love for MF Doom?

[Arthur @arthur_ux]

@Bitly Hey, Bitly. Are branded links no longer a part of Free accounts? I'm unable to create a branded link unless I upgrade, but your marketing site tells me I get 50 for free?

[Arthur @arthur_ux]

We’re selected by @CIOReview as their 2019 Editors Choice for Product Management Service Provider. https://t.co/Vjv6ukbodp. Check out the article, it's a great read on how we build awesome products with our clients. #ProductManagement #EnterpriseIT #UXDesign #AgencyLife

[Arthur @arthur_ux]

@Grammarly - Your Chrome plugin is a GODSEND. Loving how it's kept us honest when writing detailed information for clients. I've recently been having trouble using the app in Trello though. It seems as though the icon is having trouble finding my cursor. Any idea how to fix? Thx

[Arthur @arthur_ux]

I paid 29.99 for this inflight service?!!! I'm on a plane for 5 hours... @AmericanAir and @Gogo, how can this be acceptable?

[Arthur @arthur_ux]

I can't imagine what's possible in 2025? https://t.co/ElxVYYxxFs

[Jim Callender @JimCallender]

2005: I'm a web designer
2009: I'm a UI designer
2011: I'm a UX designer
2014: I'm a product designer
2021: I'm an experience sommelier

[Arthur @arthur_ux]

Clickable prototypes are far better than static designs when you're trying to get buy-in. We'll teach you how!

https://t.co/gXb6Ull8F5

[Arthur @arthur_ux]

.@SMOOVEio 5/ Overall, we like the page. Cool product with great features. Just one small opportunity to inject some humor in edge cases.

[Arthur @arthur_ux]

.@SMOOVEio 4/ For example: "Oops! You found one of the few features that we don't have. Click here to suggest it for our roadmap."

[Arthur @arthur_ux]

.@SMOOVEio 3/ If Search is key to your experience, there's an opportunity to have fun with empty state copy.

[Arthur @arthur_ux]

2/ However, edge cases happen. For example, what happens when your search returns no results?

[Arthur @arthur_ux]

1/ I appreciate was @SMOOVEio is trying to do. They have lots of features. We should talk about them!

[Arthur @arthur_ux]

Classifying friction as an Annoyance, Distraction, Hurdle, or Barrier will help your team understand where and how to focus. #BetterUXDesign

[Arthur @arthur_ux]

Consider the concept of "Debt": Choosing to ignore #friction in your product today will surely cost you more later. #BetterUXDesign

[Arthur @arthur_ux]

Knowing when to iterate the UI, focus on the UX b/w screens, or rethink a feature's true value is vital to better #ProductDesign

[Arthur @arthur_ux]

Before team brainstorming, get your vocabulary/terminology tight. It'll save you days of misunderstanding. #createaglossary #align #betterUX

[Arthur @arthur_ux]

In #UX, there are "patterns", but are there "Best Practices" in a social/behavioral field? Even w/ technology changing our habits daily.

[Arthur @arthur_ux]

@NewWorkshop What about an option for "stakeholder buy-in"... or sponsorship?

[Arthur @arthur_ux]

8 days until you're so good at mapping micro-experiences. Your product team will thank you! https://t.co/hZPtrgdTTA

[Arthur @arthur_ux]

Let's make a commitment to remind people design is more than a thing you get, instead a process in problem solving #UX #simpleishardtodesign