@JioCare Hello Team, I raised a complaint on 24th, but it was attended only on 26th. The ticket is now on hold without any explanation or resolution. Please explain the delay and provide a resolution timeline. Kindly treat this as a priority. Very poor customer service.
#ServiceDelay
@JioCare@BandBajaateRaho raised SR00003C3RZN on 24 Jul. Engineer visit keeps getting scheduled but ticket closed w/o fix Reopen - same engineer → no‑show → reassigned again. Why this endless loop? Still unresolved after days. Very poor & unethical service. #CustomerSupportFail
@IndiaPostOffice Thanks for the response. However, my Speed Post article took 9 days to reach its destination instead of the expected delivery time. This was disappointing. Please review the delay and improve the service. #IndiaPost#SpeedPost#CustomerExperience
@IndiaPostOffice My Speed Post consignment #ET143481041IN, booked on 15 July, has still not been delivered after more than 7 days. Tracking shows it hasn't even reached the destination state, which is very concerning. Please investigate and provide an immediate update.#IndiaPost
@IndiaPostOffice Booked via Speed Post on 15 July for timely delivery. It's been over 7 days, and I still don't know when it will be delivered. I trusted India Post, but this delay is disappointing. Please prioritize my consignment and deliver it at the earliest.
#IndiaPost#DeliveryDelay
@IndiaPostOffice Booked via Speed Post on 15 July for timely delivery. It's been over 7 days, and I still don't know when it will be delivered. I trusted India Post, but this delay is disappointing. Please prioritize my consignment and deliver it at the earliest.
#IndiaPost#DeliveryDelay
@Airtel_Presence Airtel broadband has been disconnected for over a week. Complaint #11033307673 was raised and I was assured it would be resolved within 24 hours. It's been 2 days since then, with no update, no resolution, and no support. Still facing the outage.
@airtelindia Airtel broadband has been disconnected for over a week. Complaint #11033307673 was raised and I was assured it would be resolved within 24 hours. It's been 2 days since then, with no update, no resolution, and no support. Still facing the outage.
@airtelindia Still we haven't received any update or call from the technician to attend our complaint, can you please tell me what is the SLA for any SR, very poor service totally disappointed, I'm on the 4th day still no response please prioritize it
@Airtel_Presence This SR 11021688243 was raised due to internet disconnect on 16th dec still now no one called or attended the complaint, very worst service from Airtel , you guys don't have enough resource to attend customer complaint, request you to take immediate action
@airtelindia@Airtel_Presence@airtelnews@BandBajaateRaho my broadband got disconnected for the past 2 days. This is the complaint #10448361300. The service engineer who is assigned is not picking the call and It got rescheduled 2 times already for no reason. Very poor service.
@Airtel_Presence@airtelindia@BandBajaateRaho@airtelnews It’s already 2 days passed we are still waiting for your response. Please value your customers and act quickly don’t ask them to wait always. I ll be updating here let me see how quick you turnaround. Everyone is watching you
@Airtel_Presence@BandBajaateRaho@airindia@airtelnews Please note that your service is always getting delayed . I feel your service levels are not UPTO the reputation you have maintained in the market. If no one responds today I ll surrender my connection and move out of airtel.
@JioCare@BandBajaateRaho
Hello the below mentioned SR is closed without resolving the issue . Every time Jio fibre gets disconnected and if we raise SR they are getting closed without customer confirmation. Without addressing issue who gives authority to close the SR
@JioCare@BandBajaateRaho@reliancejio I believe it’s waste of escalating my concern here . My basic question is why you keep rescheduling the resolution date don’t you follow any process to meet SLA . I’m saying there is an outage for 10 days . I hope you understand the pain here
@JioCare@BandBajaateRaho can someone help me to work on my request. Its been 7 days my jio connection got disconnected and still waiting for your support team to resolve the issue no one turned up still now. Very worst support from jio. SR00001T5Y42,
SR00001TD9KV , SR00001TAJ3F
@JioCare@BandBajaateRaho@reliancejio I never asked for rescheduling it’s you keep rescheduling the dates . I believe this is the third time your doing it . If your not capable please disclose the same in this public forum don’t play the false game of rescheduling and ask us to wait
@JioCare@BandBajaateRaho@reliancejio the last date got passed and still now no action taken .I’m doing work from home and it’s getting impacted due to your Jio fibre outage. Chennai got settled after cyclone but still Jio didn’t got settled this shows your inability and false promises
@JioCare@BandBajaateRaho don’t paste the same message again and again do it in action . Almost 10 days completed no internet whole Chennai resumed back after the cyclone still Jio didn’t resume this shows your reputation to the customers very worst service I gonna disconnect my service
@JioCare If you keep changing the schedule date I don’t know what is your answer for my previous request which was closed without proper action. And when we ask for justification you then open a new request with wait time of 5+ days … not pleased with this approach