arushi kathpal

[arushi kathpal @arushi_k]

@nikpra2206 @British_Airways This is terrible! Will keep this in mind - inconvenience to parents is hurtful. I'm sorry your parents had to go through this Nikhil! @British_Airways Expected better, especially when it comes to aged parents. An apology is futile if the customer is further being inconvenienced.

[arushi kathpal @arushi_k]

@A_K_Kathpal @avneetmarwah @SPlastronics Demonstrates how seller relationship ends at purchase, and warranty is just for namesake. I would be weary of @SPlastronics purchases by anyone.

[A.K. Kathpal @A_K_Kathpal]

@avneetmarwah @SPlastronics Whatever boasting is being done by SPPL on all sites and media, I can say that I have worst possible experience of my life regarding manufacturing quality and after-sales experience during the warranty period of Westinghouse washing machine purchased by me online from Flipkart

[arushi kathpal @arushi_k]

Day 6 and no updates on 2 checked in bags:Flight took off via @Delta, checked bags deboarded at Paris CDG, @airfrance (connecting flight) took no responsibility of my checked in bags, rebooked my flight via @KuwaitAirways. Is this how things are supposed to function? @AnneRigail?

[arushi kathpal @arushi_k]

@airfrance @AnneRigail is there anything you could do to support me here? Is this expected from a customer for your airlines?

[arushi kathpal @arushi_k]

Lost my checked in bags in flying with @Delta @airfrance and @KuwaitAirways and here is my story:

- My @Delta flight from SEA-> CDG was 3 hours late, lacked wifi, gave me meals 9 hours apart (read: I starved, as their snacks were also out).

[arushi kathpal @arushi_k]

- Upon arriving in @DelhiAirport , I found that my checked bags never arrived & have been stuck in CDG. Neither @airfrance nor @KuwaitAirways took responsiblity of my bags. @Delta has no idea what happened to my bags ever since they were de-boarded from DL80

[arushi kathpal @arushi_k]

@Learningdaybyda @DelhiAirport @airfrance @KuwaitAirways @Delta Agreed. I hope so too!
My bags had valuables from my grandmother. So money won't replace it ever. It's pretty sad.
FYI:
In my case @Delta did not guide me at all, and @KuwaitAirways failed to trace my bags. All I have is wait for 24 hours and NO tracking number.

[arushi kathpal @arushi_k]

@Learningdaybyda @DelhiAirport @airfrance @KuwaitAirways @Delta I had a two hour layover. I would recommend you learn about your checked in bags making it to the next flight you board before leaving. Do not leave the airport unless you have a file reference number, incase they lose your bags.

[arushi kathpal @arushi_k]

@Learningdaybyda @DelhiAirport @airfrance @KuwaitAirways @Delta It was terrible!

[arushi kathpal @arushi_k]

My next flight is on Dec 12, and without my bags that carried essential belongings, my entire trip is wasted. If the airlines @KuwaitAirways (
@MaenRazouqi ), @airfrance or @Delta can be of any help, please assist at the earliest.

[arushi kathpal @arushi_k]

Not to mention, CDG airport continues to keep my bags likely unclaimed instead of routing them to the correct destination using my bag tags. If a deaf ear is what all airlines/ CDG has to turn to me, it's pointless to have bag tags, or send me survey forms on my experience!

[arushi kathpal @arushi_k]

@arushi_kathpal @airfrance @KuwaitAirways @Delta

[arushi kathpal @arushi_k]

Absolutely ridiculous experience with @airfrance & @KuwaitAirways. @Delta flight gets delayed; miss my connecting flight via AirFrance; re-booked to @KuwaitAirways only to find out both my checked bags are untraceable and neither airlines is willing to file a PIR!