Arvind Kumar

आप कुछ न करके भी अन्याय कर सकते हैं।

~ मार्कस ऑरेलियस

[Arvind Kumar @arvindkumar9508]

@JioCare @JioCare sent

[Arvind Kumar @arvindkumar9508]

@reliancejio @reliancejioindia
Jio 5G internet is extremely unstable. Even basic usage like YouTube/video streaming keeps buffering, and the hotspot is also practically unusable.
I’ve already raised the issue multiple times, but no proper solution has been provided yet.
@JioCare

[Arvind Kumar @arvindkumar9508]

@reliancejio @JioCare @TRAI Why you are silence ??

@TRAI ACTIVE OR DIE

[Arvind Kumar @arvindkumar9508]

@reliancejio @JioCare What’s the point of having 5G if basic internet doesn’t work properly? Please check the network issue in my area and resolve it ASAP. #Jio #Jio5G #InternetIssue

@Airtel_Presence how to port from @JioCare To @airtelindia

[Arvind Kumar @arvindkumar9508]

This product is already pickup for replacement

I am asking that is that product repair or I will got new one .
@RockWithboAt

[boAt @RockWithboAt]

@arvindkumar9508 Hello, we apologize for the trouble caused. We will surely get your product replaced this time. Moreover, the replacement unit will be as good as the new one. -Dia

[Arvind Kumar @arvindkumar9508]

@RockWithboAt I got broken and you told this is subject to replacement with new product.
That's why I asking that

[boAt @RockWithboAt]

@arvindkumar9508 Hello! Further action on this ticket will be taken once the exact reverse pickup status gets updated on the portal. Moreover, in case of a replacement, the replacement unit’s model/color may vary and will be subject to stock availability. -Dia

[Arvind Kumar @arvindkumar9508]

I am not asking for pickup status

I am telling that's In my mindset black headphones are defectives
So please if possible replacement delivery headphones colour please provide other than black colour

@RockWithboAt

[boAt @RockWithboAt]

@arvindkumar9508 Hello Arvind, the exact status regarding your ticket will be updated on the portal within 24 hours. You can track the status by referring to the provided link - https://t.co/59K1zZgChB. -Dia

[Arvind Kumar @arvindkumar9508]

My broken headphones have been picked up.
Please, if possible, deliver a replacement in any colour other than black.
Thank you, boAt.

@RockWithboAt

[boAt @RockWithboAt]

@arvindkumar9508 The damaged unit will not be repaired. Instead, it will be replaced with a different unit.
Thank you for your understanding and cooperation.

[कविताएँ और साहित्य @kavitaaayein]

हरिशंकर परसाई : पुण्यतिथि पर विनम्र श्रद्धांजलि!

[Arvind Kumar @arvindkumar9508]

@RockWithboAt @RockWithboAt please confirm before pickup 🛻 Q1 & Q2

[Arvind Kumar @arvindkumar9508]

@RockWithboAt

Q1 . Is this repaired or I will get new product

Q.2 whatsapp massage mentioned that delevery boy check before pickup for physical damage

Note - I got broken headphones so is delevery boy pickup it

@RockWithboAt Waiting for both answers

[boAt @RockWithboAt]

@arvindkumar9508 Hello Arvind ! Apologies for the inconvenience caused. Please be informed that the pickup of your product unit has been arranged. Our Bluedart courier partner team will pick up your product within 48-72 hours.

[Arvind Kumar @arvindkumar9508]

@RockWithboAt

[Arvind Kumar @arvindkumar9508]

Here showing about physical damage
And I recived also damaged is any problem during pickup ?

[boAt @RockWithboAt]

@arvindkumar9508 Rest assured that our team will look into your case with utmost care this time. Please rate your experience with us on social media. Please feel free to connect with us in case you need any further assistance. -Dia

[Arvind Kumar @arvindkumar9508]

That's mean alredy wasted 45+ days and again I have to wait 10 days for your update ???

Such a Nonsense Talking...

@RockWithboAt @jagograhakjago @amangupta0303

[boAt @RockWithboAt]

@arvindkumar9508 Thank you for sharing the requested images. We have further escalated this for a thorough investigation. Please expect an update within the next 7-10 days. -Adi

[Arvind Kumar @arvindkumar9508]

Remaining images

@RockWithboAt FOR your reference

[boAt @RockWithboAt]

@arvindkumar9508 Please help us with the rest of the images of the brown box from all the sides as well. -Adi

[boAt @RockWithboAt]

@arvindkumar9508 Please help us with the rest of the images of the brown box from all the sides as well. -Adi

[Arvind Kumar @arvindkumar9508]

@RockWithboAt look on this matter ASAP

[boAt @RockWithboAt]

@arvindkumar9508 Hi Arvind, we are sorry to hear about that. Kindly help us with the images of the brown box from all the sides along with clear shipping label within the next 48 hours so that we can escalate this to the team. -Adi

[Arvind Kumar @arvindkumar9508]

@RockWithboAt only repeated promises
How many more replacements and how many more days am I supposed to waste? This is not customer service; it feels like false promises with no actual resolution.
I need a proper solution, not another replacement or another promise. @RockWithboAt

[Arvind Kumar @arvindkumar9508]

this is extremely disappointing. @RockWithboAt
My product has been replaced twice for the same Voice/Microphone issue, and now the 3rd replacement itself has arrived defective.
❌ 3 replacements
❌ Same issue repeatedly
❌ 45+ days lost only in the replacement process
❌ No solve

[boAt @RockWithboAt]

@arvindkumar9508 Rest assured that your concern will be resolved soon, and you will receive a good-quality replacement unit this time. Please rate your interaction with us on social media. Feel free to connect with us in case you need any further assistance. -Dia