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Looking for customer service or support? Please visit our website directly as this social media channel is no longer being monitored: https://t.co/huKvyhvDXx
@avinashhni@ArvixeSupport Hello Avinash, we are unfortunately not able to make changes to customers accounts over Social Media, we do apologize. If you contact our Live Support Team you can request a ticket be generated. If you send us that Ticket ID we'll be glad to work to get it reviewed for you
@avinashhni@ArvixeSupport@avinashhni Also we would suggest reaching out to our live support at https://t.co/CmEtFt5WJS for more direct assistance with your account.
@avinashhni@ArvixeSupport@avinashhni Thank you for reaching out to us. We would suggest deleting the post you made with your support code as this information can be used to verify ownership of your account and you do not want to post this publicly. Please send us a DM for further assistance.
@GallagherPreach@Namecheap@ArvixeSupport Hello, Can you send us a DM/direct message to our Inbox and let us know the Ticket ID related to this? If you do not have the Ticket ID, our Live Support Team can generate this Ticket for you. https://t.co/WwaBK8QU0W
@mungaicharles@mungaicharles Hi Mungai, the reason they have resent the email is due to the fact you were getting an error to reply back. We have sent you a DM to respond back to the email with the following in order to verify the account and fain access to the account.
@mungaicharles Hi Mungai, we have replied back to your DMs and also let our admins know about the issue. They will be resending you the email. If you have any questions please feel free to respond to our DMs
@voidstar69 Hi Gavin, we're happy to help. Have you tried a different browser, or, instead of the normal browser window, try incognito/privacy window as an alternative. We received your DM and replied there to help you further.
@Savvasd We are unfortunately not able to alter that invoice to bill you for a couple of hours. We are very sorry. Once you have downloaded your content, and cancelled the account that invoice will be removed or deleted during the cancellation process.
@Savvasd Hello, Can you send us a DM/direct message to our Inbox and let us know the Ticket ID related to this?
If you do not have the Ticket ID, our Live Support Team can generate this Ticket for you.
https://t.co/WwaBK8QU0W
@bakersoft Hi Stephen, We are very sorry for the inconvenience. If you have a VPS or ASP account that is older than about 5 years, it simply wont support the newer program versions and a new account would need to be purchased. We sincerely apologize for the negative experience.
@Naresh_kgupta We certainly apologize for any frustrations experienced. If you have any ongoing concerns please let us know. We will be glad to continue to assist.
@Aman_Batra_ Hello Aman,
Our Site is up. If you are having trouble connecting to Live Chat, please try using the "new customer" tab on this link;
https://t.co/WwaBK8QU0W
@Naresh_kgupta@ArvixeSupport Hi there, can you DM us a ticket number related to this issue? We're happy to have it checked out. To protect your website files and integrity of the server and network, an account may be suspended but you do still have access, information is sent via email with details.
@kiranjasti We are very sorry for the delay and inconvenience. Thank you very much for sending us the Ticket ID. We will get this escalated to our Administration Team for you.