Service Team

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Margaux 🍁 @M_Marguerit]

Hello @asda, I need your help, I have done some shopping in your Bletchley store yesterday and have asked for a printed receipt. But today, looking for it, I realised nothing was printed on my receipt… and of course I paid by cash… how can I make a return? Thank you so much!

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Carol @purplecarol76]

Feeling #disappointed after deciding to treat the family to Asda pizza for tea only to find the counters closed after travelling to 2 local @asda stores. There was a poor selection of pre-made pizzas available so we headed to the freezers - a poor 2nd IMO. Such a shame 😢

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Ian @KobeChops2000]

@AsdaServiceTeam I find it disgusting that in the space of 7 days I have done and bought 4 shops each totalling over £70 and in scanning that so called great Rewards app I have not received so much as a 1p in rewards. Its pathetic. Just a scam to keep gathering our data

[Service Team @AsdaServiceUnit]

My name is Marion,The supervisor and I'm more than committed to looking closely into this and providing resolutions. Please meet us in DMs to allow us to probe further.🎀

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Tim @Tim085644357745]

@asda @AsdaServiceTeam why does asda superstore gloucester always have to provide substitutes on delivery? Aren't they managing thier stock properly? And who changes out one type of beer for another? Thats so disrespectful.

[Service Team @AsdaServiceUnit]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[GrahamDee @GrahamDee1968]

@AsdaServiceTeam Can you find out why your [huge] Colchester store never have this please ? Thank you. https://t.co/DOjvlGM1EX

[Service Team @AsdaServiceUnit]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[Service Team @AsdaServiceUnit]

@Its_Cris_Tina My name is Marion. I'll be happy to assist. Please follow back and DM us for further assistance.🌸

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Phil @philipiob]

@AsdaServiceTeam what is the point of your pizza counters? They cannot be relied upon, at least 50% of the time they have no staff on them. How about training more staff? Thankfully Morrisons have now opened a pizza counter and seem to have more trained staff.

[Service Team @AsdaServiceUnit]

@modus4 My name is Marion. I'll be happy to assist. Please follow back and DM us for further assistance.🌸

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[tea girl @teagirl999]

@AsdaServiceTeam At the Bolton ‘Superstore’ in Astley Bridge to collect my shopping. My time slot has been and gone, no shopping, no one knows where my £110 worth of shopping is and the poor young lad on the front line is on his own dealing with angry customers. Disgrace

[Service Team @AsdaServiceUnit]

My name is Marion,The supervisor and I'm more than committed to looking closely into this and providing resolutions. Please meet us in DMs to allow us to probe further.🎀

[Amy Zebra @AmyZebra]

@AsdaServiceTeam needs someone to be in touch regarding my online returns that has not been refunded since December.

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Rhiann 💎 @Rhiiyounit11]

I stg Asda staff are so rude! Both in store and on the phone! @AsdaServiceTeam

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[It's only Sylvie @sylvie_76]

@AsdaServiceTeam your APP is a complete failure. 3 days still can’t get in!! Altho it says ‘success’ every time. Nothing successful about this service.

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Fred @Fred71683465321]

@AsdaServiceTeam Hi my wife goes to the Asda Optician in Livingston and has done for years. She is having bad issues with her right eye, she called the Doctor who said go to your Optician. She called and left a msg. Can she just go to Asda for help?

[Service Team @AsdaServiceUnit]

My name is Marion,The supervisor and I'm more than committed to looking closely into this and providing resolutions. Please meet us in DMs to allow us to probe further.🎀

[Cristina @Its_Cris_Tina]

@AsdaServiceTeam it's incredibly disappointing you outsource the resolution by using an indifferent contractor who simply want to make money out of your customers. Please can YOU contact VARS and get them to sort it.

[Service Team @AsdaServiceUnit]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[Melee @modus4]

@asda @AsdaServiceTeam I cannot believe that you are selling “exceptional” steaks vacuum packed in plastic and then inserted in a cardboard box. Are you completely mad?

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Hallam @hallam73]

@asda @AsdaServiceTeam another wasted journey to Asda Cribbs Causeway to get freshly made pizza. I reckon it’s near 50% of the time that either staff are on a break or they are unable to open due to lack of staff or staff taking a break.

[Service Team @AsdaServiceUnit]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Sid @SteenCraig97832]

@AsdaServiceTeam booked a slot at Milton Keynes click and collect to be 3 hours delayed. To come when the text was received to not even have all items ready and one staff member running the position is diabolical. Absolutely shocking that you offer this service always below par.